Oracle CRM On Demand SalesProduct Overview
Oracle CRM On Demand Sales product overview
Oracle’s CRM On Demand Sales offers capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. Inside sales, field sales, sales management, and partners can all receive relevant information throughout the sales process. Users can build an automated sales process and access a comprehensive view of customers. Additionally, historical analytics and real-time reporting are provided. Oracle CRM On Demand Sales provides Web services support and pre-built integrations to Oracle business applications and other applications.
Pros of Oracle CRM On Demand Sales
- Flexible configuration
- Industry-specific capabilities
- Analytics and reporting
Cons of Oracle CRM On Demand Sales
- UI needs improvement
- Needs more customization abilities
- Steep learning curve
Breakdown of core features
The product recognizes a user’s development environment and uses its comprehensive set of APIs to access the business logic and service-related data and to synchronize everything for users to access it and modify it easily.
Single-occasion sign in
The system supports automated authentication within corporate networks and portals and doesn’t require login credentials every time it’s used. All applications support a single identity management system.
Single vendor solution
No need for any other CRM to respond to critical business processes. The tool will support vital business flows, such as lead-to-order and opportunity-to-quote. Pre-built integrations such as JD Edwards EnterpriseOne and Oracle E-Business Suite help sales organizations’ performance, adoption, and information. Third-party applications include Microsoft Office and Lotus Notes.
(Last updated on 01/21/2020 by Pam Van Loon)