Oracle CRM On Demand Sales Product Overview

About Oracle CRM
Pros of Oracle CRM
Cons of Oracle CRM
Breakdown of core features

Oracle CRM On Demand Sales product overview

Oracle's CRM On Demand Sales offers capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. Inside sales, field sales, sales management, and partners can all receive relevant information throughout the sales process. Users can build an automated sales process and access a comprehensive view of customers. Additionally, historical analytics and real-time reporting are provided. Oracle CRM On Demand Sales provides Web services support and pre-built integrations to Oracle business applications and other applications.

Pros of Oracle CRM On Demand Sales

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Flexible configuration
Industry-specific capabilities
Analytics and reporting

Cons of Oracle CRM On Demand Sales

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UI needs improvement
Needs more customization abilities
Steep learning curve

Breakdown of core features

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Easy installation

The product recognizes a user's development environment and uses its comprehensive set of APIs to access the business logic and service-related data and to synchronize everything for users to access it and modify it easily.

Integration

The program creates even the most demanding real-time integrations in a multi-software system to connect with other applications and to obtain a secure, holistic preview on contextual data. Integration technology includes Web links, custom tabs, mash-ups, JavaScript, and RSS feeds. Administrators have the ability to integrate without requiring development or IT resources.

Single-occasion sign in

The system supports automated authentication within corporate networks and portals and doesn’t require login credentials every time it's used. All applications support a single identity management system.

Single vendor solution

No need for any other CRM to respond to critical business processes. The tool will support vital business flows, such as lead-to-order and opportunity-to-quote. Pre-built integrations such as JD Edwards EnterpriseOne and Oracle E-Business Suite help sales organizations' performance, adoption, and information. Third-party applications include Microsoft Office and Lotus Notes.