Product Quick Facts
About NetSuite CRM
NetSuite provides CRM (customer relationship management) functionality and other services to provide a full suite of functionality to midsized businesses as well as to divisions of larger companies. The company was founded in 1998 and is headquartered in Silicon Valley. NetSuite is also the world’s largest provider of cloud-based business software and is dedicated to providing robust and flexible software to assist its more than 24,000 clients worldwide.
NetSuite CRM offers customers a wide range of functionality. In addition to sales force automation and opportunity management, it also has sales forecasting, commission management, and upsell management. For users’ clients, it features case and escalation management, a knowledge base, and allows for self-service. The NetSuite CRM module also enables marketing campaigns so the sales team has visibility into marketing activity. Mobile support enables sales teams to access the information they need from any location or on the road. NetSuite CRM proves to be a well suited solution for organizations with multiple subsidiaries and traveling sales teams. Comprehensive reporting from sales, marketing, and customer service generates metrics with transparency and clarity. For companies doing business outside the U.S., NetSuite’s CRM also features a Global CRM option so you can optimize your overseas business processes.
NetSuite not only encompasses customer relationship management but accounting (ERP), eCommerce and professional services automation in a single, fully integrated SaaS solution. Connect your business across finance, sales, services, and order fulfillment. Companies ranging from small to mid-sized organizations turn to NetSuite CRM to align their business processes and boost sales. Customers of NetSuite include GoPro, FitBit, Siemens, Qualcomm, GMC Global, Roku, and many other smaller organizations including Infusionsoft and ThinkGeek.
Not sure if NetSuite is the right system for your business? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements.
(Last updated on 05/05/2016 by Mary Houston Coker)