Neon One reviews

Neon One

Nonprofit software designed for growth
our rating 4.5 out of 5 Stars

Neon OneProduct Overview

  1. About Neon One
  2. Pros of Neon One
  3. Cons of Neon One
  4. Breakdown of core features

Neon One product overview

Neon One provides nonprofits and social organizations with unified solutions and services for fundraising, community building, and program operations to help fulfill their mission. Its products support a range of nonprofit operational needs, from donor management to program operations and financial reconciliation. It offers a complete suite of products designed to help nonprofits grow and build sustainable revenue.

Neon One brings connected solutions to allow organizations to exceed fundraising and program goals. Its products include Neon One Neon CRM, Neon Giving Days, Neon Fundraise, Neon CCM, and Neon Pay. These tools streamline and automate time-consuming manual efforts, so organizations can focus on what matters most — their impact.

These nonprofit software solutions manage the full supporter life cycle, from effective acquisition to ongoing relationship management. With Neon One, organizations can maintain the personal touch that got stakeholders invested at scale.

Pros of Neon One

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  • It lets users manage nonprofit registration, run reconciliation reports, and tally donations from a user-friendly administrative interface that can adapt to the staff’s needs.
  • It enables nonprofits to run engaging virtual fundraising campaigns with intuitive tools that encourage more donor and fundraiser adoption, including endurance challenges and Livestream fundraising.

Cons of Neon One

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  • The software offers limited documentation resources according to users.

Breakdown of core features

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Fundraising tools

Neon One delivers customized onboarding experiences that promote participation, storytelling, and network engagement. Organizations can create and manage single fundraising events or campaigns with online forms that support multiple ticket structures and recurring giving. Furthermore, users can automate donor receipting, fundraiser registration confirmations, and other repetitive communication tasks with automated marketing tools.

Donor tracking

The software monitors individual, household, and organizational accounts from one dashboard, so organizations never lose track of a donor again. It lets users segment their donor database by constituent type and maximize campaign efforts with donor persona targeting.


With Neon One, users can choose from numerous built-in one-click reports or go with a custom report to zero in on the specific information that matters most to the organization. It offers data-driven reports to analyze event or campaign success. Additionally, the software allows users to export data reports for different categories. Team members can share those custom reports throughout the nonprofit and with donors to build trust with financial transparency.

Marketing and communications

Users can build campaign emails, define email audiences, and manage direct mail appeals with Neon One’s built-in marketing features. The solution keeps constituents updated on the organization and maintains engagement with the mission. It has a custom email builder and email automation that enable users to reach out effectively to any audience. Users can also set up automatic response emails based on specific actions, including triggered email sequences and conditional email content.

(Last updated on 05/24/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    Non-Profit / Public Sector
  • Pricing
  • Works Best For
    Mid Sized Businesses, Small Sized Businesses


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  • Customer Relationship Management (CRM)
  • Donor Management
  • Member Management
  • Peer-to-Peer Fundraising
  • Events & Ticketing
  • Program Management
  • Payment processing
  • Marketing and communication
  • Reporting


  • Fundraise Up
  • TaxJar
  • GivBee
  • TrueGivers
  • Eventbrite
  • Quickbooks
  • DonorSearch
  • Mailchimp
  • Constant Contact
  • iWave
  • Open API integrations

Pricing Model

  • Essentials
  • Impact
  • Empower


  • English