Macola product overview
Macola, developed by ECi Software Solutions, is ERP software specifically for small to medium-sized manufacturing and distribution companies. It empowers modern enterprises to plan, manage, analyze, and control their businesses. It provides manufacturers with innovative applications, industry-experienced consultants, advanced technology plug-ins, and reliable client support.
Macola enables businesses to reduce costs and achieve higher productivity. It gives companies real-time insights into manufacturing processes, accounting and finances, customer information, and sales performance. Manufacturers and wholesale distributors can use the software to automate, grow, and power their businesses.
This ERP software delivers features for manufacturing, distribution, accounting and finance, document management, project management, customer relationship management (CRM), and human resources (HR).
Pros of Macola
- Macola automates manual tasks, reducing human error and expediting repetitive work.
- It offers mobile apps and browser-based accessibility that allows users to complete tasks on the go, such as entering orders, creating quotes, finding nearby customers, checking inventory, and viewing a workspace.
Cons of Macola
- Some users mentioned that building reports in Macola is complicated.
- Others commented that the software has a steep learning curve.
Breakdown of core features
Personalized Workspaces brings critical functions together and reduces time to perform tasks by having information at employees’ fingertips. It provides users with an intuitive experience, including relevant capabilities and visibility to allow role-specific access to key information.
Workspaces are fully configurable to address unique business processes and requirements. It contains context-driven menus, functions, dashboards, and modular reports, simplifying day-to-day tasks and processes for each job function. Workspaces can be built from the ground up or modified from a template. They are accessible anytime, anywhere.
Macola lets all corporate information be stored, shared, and accessed from one centralized repository. It equips everyone in the company with tools to effectively find information, communicate, and collaborate with each other and with customers. Information can also be associated with defined workflows — offering an automatic audit trail that translates into streamlined communication for a more productive and visible workforce.
Customer relationship management (CRM)
The software’s CRM feature eliminates the boundaries between sales, marketing, finance, and support. It seamlessly integrates customer data across the organization into one database. In addition, the system automatically associates clients, business partners, employees, and vendors with one another and all relevant and mission-critical business transactions.
This integration of all department processes enables users to capture the entire customer experience. It gives the necessary information for continuously cultivating customer relationships. Teams can monitor, understand, manage, and maximize sales performance, as well as leverage customer information into long-term customer loyalty and retention.
Business activity monitoring
Business Activity Monitoring tracks business data and automatically executes defined actions upon meeting triggers. It regularly scans internal operations and sends email alerts, generates customized reports, updates databases, and initiates workflows. It can also monitor various data sources simultaneously and trigger multiple actions.
This feature helps businesses save money by catching sales opportunities, reducing receivable write-offs, and increasing collections. It also completes tasks with greater accuracy, reliability, and consistency.
(Last updated on 03/28/2022 by Liz Laurente-Ticong)