HubSpot CRM Reviews | TechnologyAdvice

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Product Quick Facts

Industry Specialties
All Industries
Works Best For
Mid Sized Businesses, Small Sized Businesses

About HubSpot CRM

HubSpot CRM is everything you need to organize, manage, and track contacts — and ultimately build better relationships with your customers. You can eliminate spreadsheets, manage pipeline, get better customer insights, and speed up sales. It’s also 100% free, forever.

Sales will manage pipeline by getting an up-to-date view of your sales funnel, sorting deal status, and tracking performance. Deals can be sorted by name, owner, amount, or stage.

The CRM will also let your entire company operate off of one source of truth about the contacts in your database — instead of sharing spreadsheets or finding emails in cluttered inboxes.
It will automatically track customer interactions via email, social media, or phone. And every interaction is stored in a timeline, including notes about the contact and the content they’ve consumed.

Customer-facing teams can also make use of the real-time communication capabilities. Live chat, team email, bots, and a universal inbox let everyone in your company view, manage, and reply to conversations with contacts.

The CRM is built by HubSpot, a Cambridge, MA-based software company that offers a full platform of marketing, sales, and customer service tools. HubSpot customers get the backing of the inbound methodology, HubSpot support, and free resources to make their businesses grow better.

Still not sure if HubSpot CRM is the right option for you? Visit our CRM Software product selection tool and one of our Technology Advisors will help you choose the best option for your business.

(Last updated on by )

Compare HubSpot CRM to other CRM solutions

Features and Integrations

  • Contact Management
  • Customer Management
  • Lead Management
  • Sales Forecasting
  • Task Management
  • Custom Fields / Forms
  • Email Marketing
  • eCommerce
  • Order Management

Platform Features

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  • Analytics
  • Dashboards
  • Mobility
  • Cloud Platform
  • Mobile Application
  • Collaboration Tools
  • Document Management / Sharing
  • Real-time Analysis
  • Time Tracking
  • Access Control
  • API
  • Automatic Notifications
  • Report Builder
  • Google Drive
  • Social Media Integration
  • eCommerce Integration
  • Microsoft Outlook
  • Zapier
  • Gmail
  • Google Calendar