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Product Quick Facts

Industry Specialties
All Industries
Works Best For
Mid Sized Businesses, Small Sized Businesses

About HubSpot CRM

HubSpot develops sales & marketing software-as-a-service products including HubSpot CRM. HubSpot was founded by Brian Halligan and Dharmesh Shah after they noticed that people did not want to be interrupted by marketers or harassed by salespeople. They want to be helped. It was time to make sales process human. Time to treat buyers like people, not numbers on a spreadsheet. Time to build an inbound community and help people achieve their business goals in a more personable, empathetic way. They called it HubSpot and the company now has over 20,000 customers in 90 different countries.

HubSpot’s Free CRM is a tool that adapts to your process, won’t slow down sales and doesn’t need IT. It is easy to learn and a breeze to customize, so you can focus on selling instead of learning a tool. Say goodbye to the tedious logging and manual data entry. HubSpot CRM automates the tasks you hate and connects with the tools you already use, so staying organized is effortless. You can see your entire pipeline at a glance and know where every relationship is at. HubSpot CRM tracks customer interactions automatically – whether they’re on your website, in an email, across social media or on a call.

Top Echelon is a B2B SaaS company that offers recruiting software. In December 2015, President, Mark Demaree realized that his reps were spending 70% of their day leaving voicemails that would go unanswered and the remainder was spent updating a complex, homebaked CRM system. Mark knew their current process was stifling the business’ growth so in January of 2016, he transitioned Top Echelon onto the new, easy to use HubSpot CRM. Since this change, they have dramatically reduced cold calling, halved their sales cycle, and had their highest revenue month in 5 years.

Still not sure if HubSpot CRM is the right option for you? Visit our CRM Software product selection tool and one of our Technology Advisors will help you choose the best option for your business.

(Last updated on 03/14/2019)

Compare HubSpot CRM to other CRM solutions

Features and Integrations

  • Contact Management
  • Customer Management
  • Lead Management
  • Sales Forecasting
  • Task Management
  • Custom Fields / Forms
  • Email Marketing
  • eCommerce
  • Order Management

Platform Features

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  • Analytics
  • Dashboards
  • Mobility
  • Cloud Platform
  • Mobile Application
  • Collaboration Tools
  • Document Management / Sharing
  • Real-time Analysis
  • Time Tracking
  • Access Control
  • API
  • Automatic Notifications
  • Report Builder
  • Google Drive
  • Social Media Integration
  • eCommerce Integration
  • Microsoft Outlook
  • Zapier
  • Gmail
  • Google Calendar