Freshteam reviews


HR software for growing businesses
our rating 4.5 out of 5 Stars

FreshteamProduct Overview

  1. About Freshteam
  2. Pros of Freshteam
  3. Cons of Freshteam
  4. Breakdown of core features

Freshteam product overview

Freshteam is a smart HR solution from Freshworks built to help growing businesses modernize HR and manage hiring, onboarding, time-off, employee data, and workflows – all in one place. It delivers everything required to make impactful HR decisions and reduces the time-to-hire for organizations.

The platform streamlines the talent acquisition process – from job posting all the way to employee onboarding. It brings a single central hub to interview applicants and supports collaboration over hiring decisions, so organizations can hire faster.

Additionally, Freshteam stores employee data and lets team members know who’s who with org charts. It allows employees to log time off requests, refer candidates to new jobs, and update their own profiles. HR teams can track goals and progress with reports on metrics like time-to-hire, candidate pipeline, employee turnover, and retention.

Pros of Freshteam

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  • The document management system in Freshteam stores all the documents in the employee profile, making it simple for employees and the HR team to access them.
  • With curated and customized reports, HR departments can make data-driven decisions for the organization. Businesses can discover valuable information, such as which hiring platform is more effective, where candidates drop the most in the hiring pipeline, and who is the best interviewer.

Cons of Freshteam

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  • The interface is confusing and difficult to navigate for some users.

Breakdown of core features

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Resume screening and talent pool

Freshteam optimizes the resume screening process, so recruitment teams can sort through applications efficiently. The software automatically parses every resume uploaded to the applicant tracking system and populates its contents into the candidate profile. Its Candidate 360 presents everything HR teams need to know about a candidate, including resume, emails, interaction history, interview scores, feedback, and notes.

Employee self-service

The platform increases employee productivity through its self-service features. Each employee gets a personal account where admins can assign roles for them. Administrators can decide who can view or edit specific information about employees. Employees can attach documents and provide data and information on their own, minimizing errors and work for HR teams.

Applicant tracking system

With Freshteam, recruitment teams can source candidates from multiple job boards, career sites, vendors, employee referrals, and social media. Furthermore, businesses can pick workflow stages and add a hiring team, interview scorecard, application forms, and workflows for every job. Freshteam allows recruiters to schedule interviews, invite panel members, leave comments and feedback for each other, and track all information.

Onboarding and offboarding

Freshteam reduces new hires’ time-to-productivity with faster onboarding. The system initiates the onboarding as soon as an offer is signed. It lets HR teams finish all the forms and formalities and save the new hire’s first day for meaningful professional interactions. Freshteam makes it hassle-free for candidates to sign and submit documents from anywhere without the pain of downloading and scanning papers. Users can also collaborate with the IT, HR admin, or other teams using a virtual checklist and create, assign, and follow up on tasks that are a part of onboarding and offboarding.

(Last updated on 08/11/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Any Sized Businesses


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  • Recruitment Management
  • Applicant Tracking System
  • Employee Self-Service
  • Employee Database
  • Onboarding and Offboarding
  • Time-off Management
  • Resume Screening
  • Document Management
  • HR Reports
  • Vendor Management
  • Talent Pool
  • Mobile App


  • HackerRank
  • HackerEarth
  • Codility
  • ClassMarker
  • Google Meet
  • ZipRecruiter
  • LinkedIn
  • Indeed
  • Google Calendar
  • Office 365 Calendar

Pricing Model

  • Growth
  • Pro
  • Enterprise


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