Product Quick Facts
About IFS Field Service Management
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognized leader and the most recommended supplier in our sector. Our team of 3,500 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners.
IFS Field Service Management covers the entire, end-to-end service lifecycle. Recent enhancements and embedded IoT capabilities make it a best-in-class solution that offers the most complete, connected field service on the market. We help organizations like yours to maximize operational efficiency, increase revenue, reduce costs and improve customer satisfaction.
IFS FSM is available on-premise or in the cloud. Standard functionality includes customer relationship management (CRM), scheduling, mobile service, contract pricing, warranty repair, parts management, and reverse logistics. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO). IFS FSM also has the capability to integrate with other major ERP systems.
Still not sure IFS is right for you? Use our Product Selection Tool to compare other field service management software solutions.
(Last updated on 02/18/2021 by Mary Houston Coker)