Home Healthcare Experity


Urgent care EMR software
our rating 4 out of 5 Stars

ExperityProduct Overview

  1. About Experity
  2. Pros of Experity
  3. Cons of Experity
  4. Breakdown of core features

Experity product overview

Experity, formerly DocuTAP and Practice Velocity, provides technology solutions to urgent healthcare practices and primary care clinics. It offers electronic medical records (EMR) and Practice Management (PM) SaaS solutions, patient engagement technology, e-registration, and over read services. Additionally, it delivers features such as employer portals for occupational medicine, referral management, revenue cycle management services, and an analytics suite.

Experity improves patient experience, streamlines operations, optimizes revenue, and puts urgent care clinics at the center of on-demand healthcare in the community. Its solutions work together as a true operating system or independently, based on the present needs of the practice and how it wants to grow. It facilitates better outcomes for patients, operators, and communities.

The software caters to providers of all sizes and specialties, including occupational medicine, pediatrics, and primary care.

Pros of Experity

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  • Its urgent care revenue cycle management goes beyond medical billing to negotiating payer contracts for fair reimbursement. It refines coding accuracy for clean claims and minimizes the reimbursement window.
  • It brings real-time chart updates across multiple users to reduce friction and increase efficiency, allowing medical practitioners to see more patients.

Cons of Experity

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  • Some users commented that the software crashes from time to time.
  • According to others, it has limited reporting capabilities.

Breakdown of core features

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Revenue cycle management

Experity reduces billing and coding complexities, so physicians get paid what they’ve earned. The software also provides best practices and built-in efficiencies, giving users fast and clean collections and empowering them to control their bottom line. Users can connect demographic data with payer information and diagnosis codes for a smooth process.

The solution also offers coding recommendations based on the latest regulations that help providers and billers ensure valid claims – speeding up reimbursement. Its real-time insurance verification, EDI, ERA, EDT, card-on-file, and invoicing options give the tools to expedite billing operations.

Patient engagement

The software lets patients connect to the clinic digitally. With its texting and online registration, patients spend less time in the clinic, speeding up throughput so practitioners can see more patients. Increased demographic and data accuracy saves time and money.

Additionally, the seamless scheduling experience enables practices to make first-time visitors lifetime patients, building loyalty and expanding the client base.


Physicians can spend less time documenting visits and more time caring for patients. Experity simplifies and speeds up operations with workflows optimized for urgent care. Its pre-built, compliance-driven logic allows users to chart 80% of the most common urgent care center visits quickly with fewer clicks. Moreover, the software’s automated tasks and calculations reduce the risk of error. Its actionable data guides decision-making and measures operational and financial performance. It also has customizable reports and data visualizations for users to gain an accurate insight into the clinic.

(Last updated on 03/07/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
  • Pricing
  • Works Best For
    Any Sized Businesses




  • Electronic medical records (EMR)
  • Practice management (PM)
  • Billing and Revenue Cycle Management
  • Patient Engagement
  • Teleradiology
  • Online appointment scheduling
  • Real-time queue visibility
  • Text reminders
  • Automated feedback surveys


  • InstaMed
  • Birdeye
  • API integrations


  • English