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Constant Contact reviews

Constant Contact

Email and digital marketing platform
our rating 4 out of 5 Stars

Constant ContactProduct Overview

  1. About Constant Contact
  2. Pros of Constant Contact
  3. Cons of Constant Contact
  4. Breakdown of core features

Constant Contact product overview

Constant Contact provides small businesses with tools to simplify and amplify email and digital marketing. Whether it’s driving sales, growing a customer base, or engaging an audience, it empowers SMBs to make solid connections and generate results. The software offers everything growing enterprises need to grow and succeed, all in one place.

With Constant Contact, businesses can build an audience, send emails that drive action, create social ads and monitor posts, and sell online. The platform enables developing landing pages and professional emails, segmenting lists, and automating messages to boost engagement and sales. From email to e-commerce, SMS to social, and CRM, it delivers capabilities to allow small businesses to thrive.

Pros of Constant Contact

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  • It supports text signups, simplifying signup for subscribers by sending them a text. Text recipients can join right on the spot, giving the business another potential customer.
  • It lets SMBs make a good first impression with its Check for Errors tool. When users send their first email campaign, the system checks it for common email mistakes including missing links, placeholder text, images, and past event dates.

Cons of Constant Contact

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  • Its email templates offer limited customizability.
  • Users commented that Constant Contact’s interface is not intuitive and can be difficult to use.

Breakdown of core features

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Email marketing automation

Constant Contact allows businesses to automatically generate more leads, increase revenue, and retain customers without manually managing their email marketing program. Its email marketing automation feature grows and engages the audience in less time. This feature also lets small enterprises drive visits and sales with real-time, relevant emails like Welcome, Customer Anniversary, and Customer Birthday to celebrate milestones. It also has abandoned cart reminders and follow-ups on unopened emails. The software automatically sends a targeted welcome email when new leads are highly interested in the brand.


The segmentation feature saves time and increases engagement by sending more targeted content. Constant Contact’s auto-generated segments enable users to tailor messages based on how customers engage with the brand. In addition, businesses can create unique incentives for their best customers vs. recent customers or prospects with segments from Shopify, eBay, and Etsy data.

Email templates

Users can create sophisticated email templates in no time with Constant Contact’s templates and tools. Marketers can choose from hundreds of professionally-designed, mobile-responsive email templates for the business. These templates are editable, so entrepreneurs can utilize them for whatever they want to say—whenever they want to say it.

Social media marketing

Constant Contact streamlines social media marketing with the ability to manage all platforms in one place. Brands can find their customers on Facebook and Instagram, direct them to the business website, create an effective social campaign, and grow their contact list with social ads. Constant Contact’s dashboard lets users post to Instagram, Facebook, Twitter, and LinkedIn. Users can also respond to messages, mentions, and comments on social media from within the system.

(Last updated on 08/15/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Mid Sized Businesses, Small Sized Businesses


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  • Email Templates
  • Landing Pages
  • Email Editing Tools
  • Image Library and File Hosting
  • Content Blocks
  • Check for Errors
  • Email Tracking
  • Email Deliverability
  • A/B Testing
  • Marketing Calendar
  • List Building Tools
  • List Management
  • List Segmentation
  • Email Marketing Automation
  • Event Marketing
  • Surveys
  • Client Management
  • Social Media Marketing
  • Social Posting and Monitoring


  • Canva
  • Vimeo
  • Shopify
  • Stripe
  • WooCommerce
  • Facebook
  • Instagram
  • Twitter
  • WordPress
  • Salesforce
  • LinkedIn

Pricing Model

  • Core
  • Plus


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