Product Quick Facts
About Fleetmatics Work
Based in the United States with offices in Australia, New Zealand, and the United Kingdom, Fleetmatics Work (formerly Connect2Field) specializes in field service management software solutions. Founded in 2009 by computer support business owner Steve Orenstein, Connect2Field was acquired in 2013 by the publicly-traded company Fleetmatics Group PLC, which provides specialized fleet management Software-as-a-Service (SaaS) solutions for small and medium-sized businesses.
Fleetmatics Work field service management software is designed to help companies streamline their operations while providing instant access to job details and customer data. This cloud-based field service scheduling software solution works on a wide array of mobile devices, including Android, iPhone/iPad, Nokia, and Blackberry, making it easy to connect anywhere from two to hundreds of technicians in the field with their home office. Fleetmatics Work’s office portal includes a dashboard, client management tools, job dispatching, scheduling, invoicing and accounting, a price quote generator, inventory control tools and other data management options. Fieldworkers are able to access the system through their smartphones and other mobile devices, and the field service scheduling software also send out job alerts. Website integration options, along with a customer portal, provide real-time updates and allow clients to view the status of jobs, both current and historical, as well as invoices. Customers can also be given privileges to create new orders or edit jobs, if you desire. This field service solution’s API allows data and content sharing between multiple programs and provides a secure connection to Connect2Field’s database.
(Last updated on 05/05/2016 by Mary Houston Coker)