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BW Design Group ERP | Infor Channel Partner

An experienced Infor Channel Partner
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BW Design Group ERP | Infor Channel PartnerProduct Overview

  1. About BW Design Group ERP | Infor Channel Partner
  2. Pros of BW Design Group ERP | Infor Channel Partner
  3. Cons of BW Design Group ERP | Infor Channel Partner
  4. Breakdown of core features

BW Design Group ERP | Infor Channel Partner product overview

BW Design Group is an experienced Infor Channel Partner that provides solutions and services to the manufacturing industry. It resells Infor CloudSuite Industrial (SyteLine), an end-to-end ERP solution for both discrete and process manufacturers. CloudSuite Industrial (SyteLine) has built-in, industry-specific functionalities to meet the unique challenges of various industries and is configurable to meet operational needs. The solution can be deployed both on-premise and in the cloud.

The key capabilities of CloudSuite Industrial (SyteLine) include planning and scheduling, quality management, supply chain management, financial management, project management, and collaboration portals.

BW Design Group works with both discrete and process manufacturers across the US and also provides related services such as business process assessments, implementations, upgrades, integration, and customization.

Pros of BW Design Group ERP | Infor Channel Partner

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  • BW Design Group has been an Infor CloudSuite Industrial (SyteLine) Channel Partner for decades and has built a team of experienced technical and functional consultants that are well equipped to help manufacturers of all sizes and have a proven implementation methodology.
  • CloudSuite Industrial ERP is built to meet the specific needs of individual industries and to automate complex manufacturing processes.

Cons of BW Design Group ERP | Infor Channel Partner

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  • BW Design Group sells and provides professional services, implementations, and upgrades only for Infor CloudSuite Industrial (SyteLine) and Infor XA ERP products.

Breakdown of core features

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Quality and service management

Infor CloudSuite Quality supports quality activities related to receiving, manufacturing, shipping, and returns. It also manages advanced quality activities across the entire organization, including quality incidents, change management, and responses to audit findings. CloudSuite Quality creates the framework for building a culture of continuous improvement throughout the organization.

It includes a complete Service Management system that’s part of the core application. It lets manufacturers include installation as part of the project through scheduling the installation service order and creating multi-length service and maintenance agreements, leading to long-term customer relationships and continuing revenue streams.

Warranty is a part of the Infor CSI service application with an all-inclusive toolset for providing better service to customers and differentiating offers from the competition. It also manages warranties, replacement parts, service orders, service and maintenance agreements, and complete unit history, all from the core Infor CloudSuite ERP system.

Advanced planning and scheduling

Infor ERP SyteLine Advanced Planning and Scheduling (APS) allows manufacturers to meet customer order due dates consistently and cost effectively. Its lean planning and scheduling processes concurrently synchronize material and capacity uses to customer orders while minimizing operational overhead. Synchronizing the factory’s various demands with materials and capacity constraints lets manufacturers obtain precise promise dates for customer orders.

SyteLine APS integrates all key production elements—materials, production capacity, process sequence, and facility schedules—into a near-term, real-time horizon planning and execution tool. APS improves competitiveness, profitability, productivity, and customer satisfaction. It dynamically harmonizes the flow of materials and the use of resources (machines, personnel, tooling, fixtures, etc.) throughout the entire system to match promises to actual delivery dates.

Portals (Customer, vendor, and reseller)

Infor CloudSuite™ Portals enhance relationships with customers, vendors, and resellers by providing a self-service way to communicate with the company and get the information they need. The Portals feature gives direct access to information about order status, product and support information, and answers to the most common questions.

  • Customer Portal
    The Infor CloudSuite Industrial Customer Portal enhances customer relationships by giving customers direct access to relevant CloudSuite Industrial data. Customers can now handle checking on order status, viewing estimates, requesting an RMA, or reprinting an invoice.
  • Vendor Portal
    The Infor CloudSuite Industrial Vendor Portal improves vendor relationships by making necessary CloudSuite Industrial data accessible. Vendors can view purchase orders and consigned inventory, respond to a price request, or update a due date on a Purchase Order.
  • Reseller Portal
    The Infor CloudSuite Industrial Reseller Portal boosts reseller relationships by providing access to CloudSuite Industrial data related to both the reseller’s account and the customer account they represent.

(Last updated on 05/26/2021 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    Enterprise, Field Services / Maintenance, Food and Beverage, Manufacturing
  • Pricing
    Average
  • Works Best For
    Any Sized Businesses

Screenshots

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Video

Features

  • Sales and Customer Management
  • Production Capital Management
  • Production Management and Shop Floor
  • Supply Chain Management
  • Advanced Planning and Scheduling (APS)
  • Lean Manufacturing
  • Quality Management
  • Forecasting/Demand Planning
  • Inventory and Engineering Management
  • Technical Tools and Integration
  • Performance Management
  • Configure, Price Quote (Configuration Management)
  • Field Service
  • Warranty Management
  • Advanced Forecasting
  • Sales & Operations Planning (SOP)

Integrations

  • Integrations are executed via Infor ION (Intelligent Open Network) and open APIs

Languages

  • Chinese (Traditional)
  • Chinese (Simplified)
  • Czech
  • English
  • French
  • Spanish
  • Japanese
  • German
  • Arabic
  • Dutch
  • Thai
  • Polish
  • Russian
  • Italian
  • Finnish
  • Portuguese