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CRM for small business
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BIGContactsProduct Overview

  1. About BIGContacts
  2. Pros of BIGContacts
  3. Cons of BIGContacts
  4. Breakdown of core features

BIGContacts product overview

BIGContacts by ProProfs is a CRM, email, and contact management solution for small businesses. It has a simple design so teams can grow their business and increase sales with user-friendly software.

BIGContacts enables companies to manage prospects and customer relationships by keeping track of all contacts, calendars, and tasks in one platform. Additionally, this CRM software allows teams to automatically send personalized emails from individual sales reps based on where the prospect is in the sales cycle. Users can also view all current sales activities for all team members and drill down to specific contacts that make up the total sales funnel.

With BIGContacts, businesses can nurture sales leads, create campaigns, and manage reports. Its contact management feature lets teams organize, sort, and view contacts by pending or upcoming activity, opportunity, last contact, or last communication.

Pros of BIGContacts

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  • The simplicity of BIGContacts allows organizations to customize the software without complexity. Users can configure fields, processes, and workflows to fit unique business needs.
  • The software combines CRM and email marketing in one place. Teams can nurture relationships with automatic email drips that adjust based on contact behavior or stage in the sales cycle. As a result, companies capture more leads, convert more sales, and retain more customers.

Cons of BIGContacts

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  • According to some users, some API integrations in BIGContacts have limited functionality.

Breakdown of core features

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Contact dashboard

With BIGContacts, users can capture and store all communications with contacts — including notes, calls, meetings, tasks, files, photos, email, and sales opportunities. Sales teams can also create a direct link to multiple social media networks for a contact, letting them stay socially connected while fueling marketing campaigns.


BIGContacts offers an entire suite of reporting tools for better contact and business management. It comes with an Advanced Search that facilitates performing a search on any field within the contact database. It empowers users to filter through the database and get the exact list of contacts they need. The software also has a full menu of System Reports for understanding any form of current Opportunities. These reports also give businesses a bird’s-eye view of all activities that the sales team generated over a given period.

Activity dashboard

The Activity Dashboard delivers insights into the overall pulse of the business. After managers determine the team members and time-frame they want to see, this dashboard instantly begins to load different activity-related data points.

This feature provides users a clear picture of where the action is with prospects and customers. Organizations gain quick insights into the most active contacts and most recent communications, as well as a snapshot of the quantity and types of activities that have occurred during a given time frame.

Team calendar

BIGContacts includes a full-featured Team Calendar that streamlines the tracking of meetings and events for everyone on the team. The Calendar Offers three primary views: Day, Week, and Month. Every view displays everything the user needed to do that day, such as meetings, tasks, and todos.

Alternatives to BIGContacts

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 EntreTEK Solutions

Visit website

We are a complete all-in-one business development, management, and automation tool that has everything you need to replace countless pieces of other software and solve nearly all your business problems. Entrepreneurs love us!

Learn more about EntreTEK Solutions

2 HoneyBook

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HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects, and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. It's like your own personal assistant. Small business owners and freelancers have used HoneyBook to increase their bookings and save time.

Learn more about HoneyBook

3 Really Simple Systems CRM

Visit website

Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Learn more about Really Simple Systems CRM

(Last updated on 03/07/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Mid Sized Businesses, Small Sized Businesses





  • Dashboard
  • Contacts
  • Calendar
  • Tasks
  • Reports
  • Email Marketing
  • Opportunities
  • Social Media
  • CRM
  • Mobile CRM


  • ActiveCampaign
  • Skype
  • Webform Connector
  • PieSync
  • Google Contacts
  • Salesforce Desk
  • HubSpot
  • Campaign Monitor
  • Zendesk
  • FreshBooks
  • API integrations

Pricing Model

  • Big
  • Bigger
  • Biggest
  • Enterprise


  • English
  • Spanish