Zoho Assist is cloud-based, secure and comprehensive remote support and remote access software with notable features like screen sharing, file transfer, session recording, Remote billing, Reboot and Reconnect, voice and video chat, a desktop plugin, mobile apps, multiple deployment methods, diagnostic tools, customization, rebranding, and a service queue. Zoho Assist is compatible with various operating systems, including Windows, Mac, Android, iOS, Linux, Raspberry Pi, and Chrome OS.
Features
- Service Level Management
- Screen Sharing
- Mobile Capabilities
- API
- Analytics / Reports
- Instant Message / Internal Message
- Document Management / Sharing
Integrations
- Jira
- Atlassian Jira
- FreshDesk
- ServiceNow
- Slack
- Microsoft Teams
- MS Teams