NinjaOne Overview

NinjaOne (formerly NinjaRMM) is consistently ranked as a leading RMM solution for internal IT departments and MSPs. It is a full-featured solution that includes all of the tools typically built into an RMM. Users applaud the easy on-boarding, robust documentation, user interface, and the functionality of the mobile app. Setup is fast with a stated time to go-live of 18 days, which is considerably shorter than the industry average of 40-plus days. NinjaOne includes script templates, but automations and custom scripting are easily added using Powershell, Batch, Javascript, Shellscript, or VBScript.

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There are nearly two dozen third-party integrations for remote access, security, backup, automation, asset management, and business intelligence including:

  • TeamViewer
  • ConnectWise Control and BrightGauge
  • Webroot
  • Bitdefender
  • Accelo
  • SherpaDesk
  • IT Glue
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The software is sold on a subscription basis with graduated pricing starting at $3 per month per endpoint after a free trial period. On-boarding and training are free of charge and there are no maintenance fees or hidden costs. NinjaOne claims that users can expect a 6-month ROI compared to more than 12 months for other solutions. Benefits include:

  • Rapid deployment
  • Fast payback and ROI
  • Graduated pricing
  • US-based support and excellent documentation
  • Intuitive UI
  • Cloud native application
  • Highly flexible with granular control at organizational, dynamic group or endpoint levels
  • Custom branding for MSPs
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NinjaOne functions seamlessly in an enterprise network context. The highly scalable cloud-native application easily handles tens of thousands of endpoints and provides best-in-class automation, monitoring, alerts, and documentation. Since the full feature set is browser accessible, NinjaOne is well-suited for Covid-driven remote and decentralized work environments.

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TechnologyAdvice Staff
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