January 18, 2024

GoCo Review 2024

Why is TechnologyAdvice Free?

GoCo is an all-in-one HRIS that follows a modular pricing model. All users start with access to its onboarding, employee self-service, and document management modules. However, similar to TriNet Zenefits and BambooHR, they must pay extra for embedded payroll, benefits administration, HR workflows, time tracking, and HR advisory support.

Despite this, GoCo’s onboarding features come standard and are particularly advanced. Companies can send onboarding paperwork to new employees to complete before their first day so that managers can focus more on training than administrative work their first week.

GoCo’s onboarding module also includes customizable offer letters, I-9 and W-4 compliance checks, and task lists. For more granular control, companies can add GoCo’s workflow automation to craft preboarding workflows for new hires based on roles, departments, or needed equipment. This allows for collaboration from multiple stakeholders, such as the IT department or executive management.

Employees can even self-enroll in benefits during onboarding if companies add on GoCo’s benefits module. And, unlike other HRIS on this list, GoCo offers workflows to accommodate I-9 Section 2 verification, even for out-of-state remote employees, in accordance with USCIS regulations. Thus, GoCo is suited for employers with distributed teams, reducing onboarding compliance risks.

Pros

  • White-glove HRIS implementation to help first-time HRIS users or users migrating from another platform.
  • Electronic document management to reduce or remove reliance on paper processes.
  • Optional HR support services to help small businesses minimize compliance risks.
  • Ability to test drive GoCo through its product tour to determine company fit.
  • All accounts receive a dedicated customer service manager.

Cons

  • GoCo embeds payroll with ExecuPay and does not include advanced features like unlimited payrolls.
  • Lacks native recruiting features for growing companies.
  • Modules like benefits, HR workflows, payroll, time-tracking, and HR support are add-ons.
Compliance tools

GoCo ensures you comply with I-9 and W-4 processes during onboarding. With the benefits module add-on, GoCo also monitors employee ACA and COBRA eligibility, removing these administrative functions from you. This is especially useful if you do not have a dedicated HR department to track or follow up with labor law compliance.

Customizable documents

You can move away from paper processes by uploading your unique forms into GoCo’s MagicDocs. There, you can transform these documents into fillable forms and even collect legal e-signatures. As a result, GoCo makes it easier to switch to electronic document management for more efficient data-tracking and audit processes.

Pricing starts at $5/employee/mo. and includes the following modules:

  • Hiring and onboarding.
  • Employee self-service.
  • MagicDocs.

GoCo also includes the following modules, but you must contact GoCo directly for a custom quote.

  • Benefits.
  • Automated workflows.
  • Payroll.
  • Time tracking.
  • Compliance.
  • Remote I-9.
  • Performance management.
  • Messages.
  • HR reports and insights.
  • HR support on demand.
  • Vaccine tracking.
  • COVID-19 paid leave.

GoCo is highly flexible, with modular pricing, so you can add the features you need when you need them. In particular, GoCo stands out for its onboarding processes that allow you to collect, maintain, and store documents and collaborate with multiple stakeholders.

Even without payroll, time tracking, or benefits administration, GoCo’s document management module can help you move toward 100% electronic recordkeeping. Digitizing your physical employee records can speed up information search processes and free up physical office space that formally housed filing cabinets.

TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don't pay us.