Zoho Assist is cloud-based, secure and comprehensive remote support and remote access software with notable features like screen sharing, file transfer, session recording, Remote billing, Reboot and Reconnect, voice and video chat, a desktop plugin, mobile apps, multiple deployment methods, diagnostic tools, customization, rebranding, and a service queue. Zoho Assist is compatible with various operating systems, including Windows, Mac, Android, iOS, Linux, Raspberry Pi, and Chrome OS.

Features

  • Service Level Management
  • Screen Sharing
  • Mobile Capabilities
  • API
  • Analytics / Reports
  • Instant Message / Internal Message
  • Document Management / Sharing

Integrations

  • Jira
  • Atlassian Jira
  • FreshDesk
  • ServiceNow
  • Slack
  • Microsoft Teams
  • MS Teams