Product Quick Facts
Workiz is an easy-to-use field service management application created to improve the workflows being implemented by field service businesses. It provides users complete control and visibility over various aspects of operations. These include creating customizable job forms, preparing schedules for jobs on a drag-and-drop and color-coded calendar, dispatching jobs to the correct field technicians, monitoring the status of assigned jobs, streamlining payment collection, and enhancing engagements with prospects and clients.
The Workiz field service application ensures that there is a smooth flow of information between office personnel and field technicians. Field technicians can access job-related information, update job status, and communicate with managers or team leaders using mobile devices.
Workiz has a call recording and monitoring feature that enables users to track and assess phone conversations with prospects and clients. This enables performance evaluation, ad campaign optimization, and customer retention. The application also allows them for electronic document management, tracking and handling inventory items automatically, and accessing data-rich reports.
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(Last updated on 09/09/2019 by Pam VanLoon)