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Product Quick Facts

Industry Specialties
All Industries
Works Best For
Mid Sized Businesses, Small Sized Businesses

About, a sales enablement and customer relationship management platform, was developed by Elastic Inc. Created initially as an internal solution for Elastic’s “sales-as-a-service” product, was released to the general public in January 2013. was created to help salespeople do what they do best — close deals. It’s delivered in four pricing tiers — Basic, Professional, Business, and Enterprise. All versions are priced per user/month, and allow for an unlimited number of calls, contacts, leads, and opportunities. The comprehensive platform not only tracks interactions, like traditional CRM, but it also allows you to make and receive calls directly within the software solution. Thanks to this design, all calls are automatically logged, and lead information is at your fingertips as soon as the phone rings. The top three pricing tiers even include automatic call recording. Furthermore, offers two-way email integration in all pricing tiers, meaning emails are automatically logged as well, and the top three pricing tiers give you the ability to send bulk emails. It offers a number of pre-built integrations with various sales and customer service tools, but it also offers API access in all pricing tiers, a rarity in this particular software vertical. 

We recommend to any sales organization looking for a sales and pipeline management tool that reduces the amount of time salespeople spend entering data, but especially those organizations looking for a truly comprehensive sales software solution. 

Have questions about Want to know more about lead management software? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements. 

(Last updated on by )

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