What is billing and invoicing software?

Billing and invoicing software is an application for managing billable products and customer invoices. It helps streamline sales records, generate invoices, coordinate payments, and manage bookkeeping. This type of software enables businesses to handle a large volume of customer invoices efficiently. These solutions also simplify the process of getting paid, which gives the business a better understanding of its finances, ensures flexibility, and contributes to an accurate financial forecast. They empower businesses to organize their workflow and eliminate the tedious processes related to invoice creation, payment collection, or reporting. These software products also automatically calculate and apply the correct taxes to ensure legal compliance.

Find your billing and invoicing software

What are the benefits of billing and invoicing software?

Using billing and invoicing software can benefit businesses by improving customer experience, increasing efficiency and accuracy, and minimizing late or missed payments.

Improve customer experience

Billing and invoicing software provides customizable invoice templates to help users quickly itemize billable products and services. Businesses can add contact information, logos, company colors, and other branding elements to establish trustworthiness. A consistent invoicing experience helps salespeople build confidence and grow long-lasting relationships with their customers.

Increase efficiency and accuracy

This software improves the accuracy of invoices by automating accurate data imports and other processes. It also enables vendors to set up recurring invoices and automatic payments, boosting efficiency and reducing the effort spent on manual invoicing and billing tasks.

Minimize late and missed payments

Billing and invoicing platforms organize data and schedules, improving profitability. They monitor billing commitments to prevent late or missed payments from slipping through the cracks. Billing systems help sellers clearly communicate with their customers what goods or services are sold, to whom, for how much, and when payment is due. The right system can also automate payment reminders and facilitate different payment options to collect payments quickly.

Essential features

Most billing systems include standard features like invoice generation, workflow automation, reporting, payment processing, and compliance.

Invoice generation

One of the primary features a billing and invoicing system must have is professional invoice generation. This feature extracts and integrates information from projects, timesheets, and customer records and automatically creates an easy-to-read invoice. An effective billing and invoicing system also allows vendors to use pre-made invoice templates that can be adjusted to meet brand guidelines and unique business needs.

Workflow automation

Workflow automation features handle repetitive billing tasks. Users only need to enter information once, and details are auto-populated in future invoices. This minimizes clerical errors and saves the business time in creating invoices. Vendors can modify automated payment reminders, informing customers of upcoming payment due dates at set intervals.


With billing reports, businesses can track their finances and monitor outstanding invoices. Reliable solutions enable users to automate report generation, export them as PDFs, and share them via email. Reports give insights into customer behavior and payment details so businesses can make strategic decisions. Comprehensive billing and invoicing software let users build custom reports.

Payment processing

Payment processing allows enterprises to accommodate different payment methods. Many solutions offer online portals for customers to make payments directly for immediate processing. Advanced solutions also let the seller accept foreign currencies and give the option to integrate with different online platforms or handle credit card payments. Some platforms support multiple languages, multiple currencies, tax adjustments, and offline payment capabilities.


Compliance with current guidelines and regulations is vital for any business. Billing and invoicing software tracks changes to laws and regulations and makes automatic adjustments to ensure compliance and avoid penalties. The ideal platform can manage GDPR and PCI DSS compliance in addition to state and local regulations.

Why is billing and invoicing software important?

Billing and invoicing software solutions save businesses time and reduce the risk of human error with critical customer-facing processes. With a reliable software solution, organizations get various tools to strengthen cash flow, avoid billing errors, and free up valuable time for other critical business activities. Businesses usually have a dedicated finance department to handle billing and invoicing procedures. With a billing and invoicing platform, businesses can save time spent manually following up on overdue payments so staff can focus on higher priorities. Billing and invoicing software equips businesses to run efficiently and helps fuel a steady stream of revenue.