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Use This Calculation To Find Your CRM ROI
Want to learn how to calculate your CRM ROI or return on investment? Here are some factors to consider when justifying the cost of a CRM solution.
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Find the Best LastPass Alternative for Managing & Protecting Passwords
In 2021, CyberNews analyzed 15,212,645,925 passwords from publicly leaked data breaches and found that only 2,217,015,490 were unique. The top five most commonly used passwords include: Even with the evolution of cybercrime, this list is almost identical to the top five most commonly used passwords identified in a study back in 2014. A contributor to…
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5 Zendesk Alternatives to Consider for Your Helpdesk
Founded in 2007, Zendesk built its helpdesk software with the goals of remaining authentic, listening to customers, and keeping everything beautifully simple. Some 10 years later, Zendesk is now a market leader in the helpdesk vertical, with a formidable amount of features available due to recent acquisitions of We Are Cloud SAS and Zopim. Zendesk…
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Avoid Delays with this EHR Implementation Checklist
Implementing an EHR can be a long and confusing (not to mention expensive) endeavor for hospitals and practices. Even worse, many practices end up so unhappy with their chosen program that they decide to switch vendors. That means a whole other round of implementation, complete with on-site IT staff, patient delays, and frustrated doctors and…
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Are Physicians Really Technology Averse?
One unexpected consequence of the HITECH Act is the emergence of a physician stereotype , a doctor who favors paper records over software, a provider who can’t manage online scheduling and instead remains committed to scheduling appointments over the phone. But does this popular narrative contain any truth? Yes, the transition to electronic medical records…
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3 EHRs That Actually Work for Orthopedic Specialists
Despite the myriad of obstacles thought to impede healthcare technology adoption, it appears that the federal government’s incentive program (or at least its penalties), has done a decent job of moving providers away from paper-based systems. Approximately 70% of primary care physicians nationwide have now adopted some type of electronic health record (EHR) system. However,…
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EHR Features That are Changing Medicine: Clinical Decision Support
The United States healthcare system is in the midst of a technological revolution. Less than a decade ago, a majority of doctors maintained patient data using only paper documents. Now, electronic health records are one of the most prevalent technologies in medicine. Besides reducing errors related to the upkeep of paper records, EHRs feature a…
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3 Great Integrated Patient Portals
Having been forecast for some time now, the hour of the patient portal seems to have arrived for US healthcare. In fact, according to a 2012 survey, 57 percent of providers already have a patient portal in place, although the survey sample size was somewhat small. A number of market factors have converged to push…
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Why Mobile EHR Access is Healthcare’s Next Big Thing
78 percent of office-based physicians use electronic healthcare records, which means the construction of a nationwide healthcare IT infrastructure is almost complete. The next step is to link EHRs with healthcare provider’s mobile devices. Making EHRs accessible via mobile devices is simply the next phase in healthcare IT development. It also may signal a change…
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Preventing Customer Churn with Business Intelligence Software
While many applications of business intelligence require substantial technical expertise and resources, use cases do exist that organizations can apply right away. Measuring and preventing churn, or customer attrition, is perhaps the most notable of these applications. Using churn as a business metric isn’t new. Many large service sector companies such as wireless phone carriers,…
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How to Create Buy-In for EHR Implementation
Implementing an electronic health record system is difficult. The drain on productivity alone can drastically change the way a practice operates. Factor in the resistance of many physicians and staff, and getting your new EHR up and running can be a daunting task. However, it’s possible to change the perspective of both physicians and staff…
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EHR System Comparison Guide: Small to Medium Practices
Despite gains in EHR adoption (nationwide rates recently passed 75 percent for office-based physicians), small practices, particularly those of five providers or less, lag behind the rest of the nation. EHR adoption rates for these practices hovered around 50 percent in 2012. Resources are the obvious obstacle. Many first generation EHR systems required physicians to…
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Survey: Do Office-Based Employees Want Digital Engagement Programs?
(Note: You can download our full report from our research library here!) Employee engagement is one of the largest challenges facing the business world. The premier survey on employee engagement reports that only 29 percent of Americans are emotionally engaged with their work.1 Organizational, psychological, and environmental factors were all cited as reasons for such…
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3 EHR Systems That Won’t Bankrupt Your Solo Practice
For healthcare providers in solo practice settings, the migration to an electronic medical record system can be particularly difficult. Acting as the sole proprietor of a practice allows for greater autonomy, but also makes it difficult to find available capital. Such capital is often needed to adopt a proper EHR system, and this strain on…
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Private Practice EHRs That Are Cheaper Than EPIC
It’s tough starting and maintain a private practice. Not only do you have to complete the requisite medical school training, but you also have to play the role of manager, human resources, marketer, and entrepreneur. None of which your studies likely prepared you for. To make matters worse, the current crop of private practices in…