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Product Quick Facts
Industry Specialties
Customer Service / Call Centers, Sales
Pricing
Average
Works Best For
Any Sized Businesses

About SuMo Motivate

SuMo Motivate is a web-based gamification platform developed by CloudApps to work as a motivation engine for customer, employee, and partner engagement. As an add-on product for Salesforce customer relationship management (CRM) software, it cannot be implemented as a standalone solution, but serves as an additional tool in managing customer and client relations. 

SuMo Motivate combines game mechanics with behavioral science to help motivate employees, customers, and partners to do, share, and learn more. Sales, marketing, and customer service operations use SuMo Motivate to drive teams to excel through improved CRM adoption, higher quality data inputs, and increased insight into individual performance.

As a modular platform, companies can adopt as few or as many modules as desired, enabling custom solutions and pricing options. SuMo’s baseline module helps managers create a CRM performance baseline from which they can measure improvement and other metrics. SuMo’s pulse module combines behavioral science services and marketing collateral to tease out business pains and key performance indicators (KPIs). The SuMo communities module extends the program’s application past internal employees and customers to engage external members of the Salesforce platform. The SuMo TV module shares scores and updates in real-time, with team members across the platform. 

SuMo Motivate provides sales leaders with guided selling and targeted sales coaching tools. Automatic deal predictions based on behavior insight combine actual sales data with predictive analytics for team forecasts. Team analytics let leaders identify and replicate the behaviors of top performers to improve tactics across the sales cycle. 

Not sure if SuMo Motivate is right for you? Use our Product Selection Tool to compare other Gamification solutions. Have questions? Call one of our unbiased Technology Advisors for a free consultation.

(Last updated on 04/03/2017)

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SuMo Motivate User Reviews

Average User Rating

5 star:
2
4 star:
0
3 star:
0
2 star:
0
1 star:
0

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Share your insight by leaving a review


Rida D.

Sustainit Solutions


Review

Overall
Ease of Use
Functionality
Price
Support
Reviewed on December 10, 2014

What do you like best about this product?

Very user friendly. Highly integrate-able.

What could be improved about this product?

Nothing that I can think of at the moment

What was your main concern about buying this software?

No concerns at the moment. Maybe price is usually an issue for CSR softwares but basically you pay what you ask for. Nothing more and nothing less.

What business problems are you solving? What benefits have you seen?

Data management and visualisation, tracking goals, connecting hundreds of users

How likely would you be to recommend this software to a friend or colleague?

10/10

Matt L.

Colangelo PR


Great Add-On Product!

Overall5
Ease of Use
Functionality
Price
Support
5 Reviewed on September 9, 2014

What do you like best about this product?

I think this add-on for Salesforce is a gamechanger. Definitely a great tool to increase CRM adoption and usage. I think the most useful functionality is employee engagement and would definitely recommend it.


Do you use this product?

Share your insight by leaving a review.


Product Quick Facts
Industry Specialties
Customer Service / Call Centers, Sales
Pricing
Average
Works Best For
Any Sized Businesses

Screenshots


SuMo-mobile-2SuMo-Reviews-3SuMo-dashboard-4SuMo-Reviews-1

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