What Doctors Want from Medical Technology

Now that most practices are compliant with the HITECH Act, how can software providers make technology more useful for doctors?

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Introduction

It’s been 10 years since the initial push for electronic health records (EHRs) and electronic medical records (EMRs) via the Health Information Technology for Economic and Clinical Health (HITECH) Act, first passed in 2009. Part of the plan to shake the US out of the Great Recession, lawmakers primarily passed HITECH to bring the US into the 21st century by digitizing health records and increasing data security.

But what have we learned in the past 10 years of expanded EHR use? Most doctors still find that their EHR is clunky and inefficient, and it builds barriers between them and their patients. They use EHRs every day as their primary software, and the doctors we spoke with know what they want from their EHR.