Search results for: freshdesk

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Freshdesk Arcade

Freshdesk Arcade is a gamification platform that uses a rewards system to improve customer service in areas like speed, quality of responses, and more.

Freshdesk

Freshdesk is a comprehensive solution for customer service and support operations, whether you have a huge call center or just 2 people behind a reception desk.

Freshdesk

Freshdesk is a leading provider of cloud-based customer service and support software. Their award-winning support platform handles all communication channels.

Freshdesk

Freshdesk - CRM

(0 reviews)

Freshdesk is a complete platform for managing customer service and support. It handles all channels, phone, email, web, social media, and more, all in the cloud

Freshdesk Arcade

Freshdesk Arcade is a gamification platform that uses a rewards system to improve customer service in areas like speed, quality of responses, and more.

Freshchat

Freshchat is a live chat product from Freshdesk exclusively for small teams. It helps businesses  convert website visitors into customers.

Freshchat

Freshchat - Marketing

(0 reviews)

Freshchat is a live chat product from Freshdesk exclusively for small teams. It helps businesses  convert website visitors into customers.

Freshchat

Freshchat - Sales

(0 reviews)

Freshchat is a live chat product from Freshdesk exclusively for small teams. It helps businesses  convert website visitors into customers.

Dropbox vs Google Drive for Business Cloud Storage 2022

Dropbox vs Google Drive for Business Cloud Storage 2022

IT

Finding secure public cloud storage that employees love to use but still meets your business requirements doesn’t have to be difficult. Turns out, most public cloud storage providers also invest hea...

The Best Time Management Systems to Boost Productivity

The Best Time Management Systems to Boost Productivity

HR

With companies adopting a temporary work-from-home structure, company time looks a little different. You may have to take your dog out or feed children while trying to work. How can you be sure you’...

JIRA Alternatives for Your Dev Team

JIRA Alternatives for Your Dev Team

IT

This article has been updated for 2020. Founded in 2002, Atlassian has quickly grown to be one of the most popular project management software vendors on the market. They currently serve nearly 12,...

The Best Small Business Software: The Complete List

The Best Small Business Software: The Complete List

IT

Making the decision to purchase software can feel overwhelming for many small businesses just getting their feet under them. It’s scary to sign on to a $100 per month subscription when the ROI isn...

5 Zendesk Alternatives to Consider for Your Helpdesk

5 Zendesk Alternatives to Consider for Your Helpdesk

IT

Founded in 2007, Zendesk built its helpdesk software with the goals of remaining authentic, listening to customers, and keeping everything beautifully simple. Some 10 years later, Zendesk is now a m...

Freshdesk vs. Zendesk: Which is Better for Modern Support Teams?

Freshdesk vs. Zendesk: Which is Better for Modern Support Teams?

IT

Any good company knows that selling is only half the journey. If you want to keep customers happy (and loyal, and profitable), you need to help them solve problems, which means teaching them how to us...

Why Helpdesk Software is Fundamental to Running an Agile Business

Why Helpdesk Software is Fundamental to Running an Agile Business

IT

As your business grows, so does the amount of issues customers and employees face. Without a scalable way to track their problems and requests — technical, safety, personal, or other —  issues ca...

How Gamification Can Revolutionize Call Centers

How Gamification Can Revolutionize Call Centers

Marketing

Customer support lines can be a nightmare for both customers and companies. Long wait times and serious problems can cause call centers to be ineffective and unhelpful. Although companies try their be...

Not Just Fun and Games: 5 Uncommon Applications of Gamification

Not Just Fun and Games: 5 Uncommon Applications of Gamification

IT

By now you’ve probably become acquainted with the idea of gamification—that is, adding game-like structures to business processes. This has been a major technology trend and primarily is being imp...

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