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IT
Choosing the best MSP help desk software can help you elevate your customer experience and tap into a competitive edge for your business. Further, the right IT tech can help you unify the customer jou...
IT
If your organization's database security is compromised, how would your operations be affected? Whether it be due to a cyber-attack, a virus, or a physical disaster, there are countless possible thre...
IT
The COVID-19 pandemic shined a bright light on the fragility of many businesses’ supply chains. During the first nine months of 2020, there were 4,200 supply chain disruptions — a 14 percent incr...
IT
Demand forecasting is one of the most difficult parts of supply chain management, especially when you consider the number of factors that can affect it. Natural disasters, product shortages or delays...
IT
Downtime is a money drain. And now it’s more expensive than ever, with a recent ITIC study indicating that hourly downtime costs exceed $1 million to more than $5 million. That doesn’t include an...
IT
Digital transformation describes the process of converting an organization to digital technology, with the objective of improving the customer's experience, the organization's business processes, and...
IT
API management refers to the process of managing, distributing, and analyzing different APIs that connect applications and data across clouds and local environments. It includes their functions, lik...
IT
If it's hit with a ransomware attack, an organization pays an average ransom of $233,217 to get its data back. Paying the ransom doesn’t even guarantee that the business will regain access to its da...
Marketing
The K to 12 education sector is high on the list of industries upended by the COVID-19 pandemic. It’s also high on the list of industries that were perhaps permanently changed by the pandemic. Re...
IT
Supply chain management (SCM) is the collection of tactics and tools that help companies understand and optimize the performance of their entire supply chain from raw materials through product returns...
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