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Product Quick Facts

Industry Specialties
Telecommunications
Pricing
Average
Works Best For
Small Sized Businesses

About Voicer Suite

Founded in 2001, DB Streams provides telecommunication solutions for a range of commercial markets. DB Streams’s Voicer Suite CRM offers businesses of all sizes a cloud-based solution for optimizing their internal customer relationship processes, increasing their revenue and managing their billing.

The Voicer Suite software includes a range of features for improving business processes. An integrated client database provides a platform from which companies can build detailed profiles for each of their clients with information like company size, industry, and website. This same database can store historical information about each contact so sales representatives know which stage of the sales funnel each account is in and can determine what action to take next.

In terms of marketing, Voicer Suite offers businesses tools for integrating contact forms directly into ongoing marketing campaigns, increasing the likelihood of generating leads. This software’s functionality also expands to sales forecasting and business intelligence, which inform administrators about how best to focus their marketing efforts. Content management tools let businesses align their sales efforts with the marketing material they’re sharing online. By combining the features of a CRM with those of an Enterprise Resource Planning (ERP) platform, Voicer Suite supplies companies with a centralized software solution where they can manage their finances, inventory and billing from a single platform.

A small business based in Toronto, Canada needed a comprehensive software solution for managing their finances, marketing strategy and customer contacts. After initially trying to create a platform in-house, this business quickly turned to vendors for an answer. After choosing Voicer Suite, this Toronto business was able to streamline its billing processes and reduce redundant sales calls, thereby increasing efficiency and productivity.

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Alternatives to Voicer Suite

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.


1 Kintone

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Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.

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2 Freshsales

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Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.

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3 Zendesk Sell

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

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