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Product Quick Facts

Industry Specialties
Customer Service / Call Centers, Sales
Works Best For
Any Sized Businesses

About VanillaSoft

VanillaSoft is an industry-leading option for sales-focused call center software. With thousands of satisfied users in over 23 countries, VanillaSoft has served more than one billion leads to its users.

VanillaSoft’s intuitive and easy-to-use inside sales software takes the best of CRM, Lead Management and Telemarketing applications to create the most productive phone sales environment available today. Whether you’re a small business or a large enterprise, the hosted VanillaSoft solution offers all of the features your inside sales force needs to be productive and successful.

Inside sales teams and outbound call centers across a variety of industries use VanillaSoft to improve outbound call quantity and overall call quality. Whether you are a sales representative, appointment setter, or professional fundraiser, VanillaSoft has a robust set of features to help you increase your speed to lead, reduce list decay rate, improve management control, and increase productivity.

Notable Features include: next-best-lead routing, logical branch scripting, progressive auto dialing, call-activity performance dashboard, and data prompts —  to name a few.

Not sure if VanillaSoft is the right solution for your inside sales team? See more call center software in our Product Selection Tool. 

Got questions? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements. 

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