Vagaro product overview
Vagaro is an all-in-one salon, spa, and fitness point of sale software for the management and promotion of businesses in different localities. It is a web-based solution that allows professionals to book appointments and manage various facility roles.
Vagaro facilitates booking and payments 24/7 and supports contactless check-in and checkout. The software provides features to reach more customers via text and email marketing. It also reduces no-shows with automated reminders. With Vagaro, users can manage appointments and packages while on the go.
This POS is an integrated solution to manage bookkeeping, payroll, client databases, memberships, and inventory. Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app.
Spa or salon businesses can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. The solution has reporting features with graphs and charts to track business performance and customer retention.
Pros of Vagaro
- Vagaro handles all the management and promotional tasks regardless of business size. Businesses can use the software’s email marketing feature to launch campaigns and connect with their customers with a personalized approach.
- The software automates the process of managing appointments on a day-to-day basis.
- It lets businesses offer Points of Sale to reach out to potential customers by introducing gift selling points, certificates, and coupons which can be redeemed through the web or mobile applications.
Cons of Vagaro
- Vagaro is only available in selected countries including the US, UK, Canada, and Australia.
Breakdown of core features
Vagaro’s booking system has a full suite of customizable scheduling tools. It lets users see vital appointment details at a glance. Managers can view the schedule of every employee at work and select any employee to see schedules side by side. With the Vagaro mobile app, the calendar can be viewed in landscape mode to manage multiple employees simultaneously.
The software enables users to reschedule an appointment with a simple drag and drop on any device and automates repeated bookings.
Vagaro’s customer tracking feature keeps the client’s detailed information, including preferences and allergies. Users can upload images, videos, PDFs, and digital waivers to the customer’s profile directly from the calendar screen. Customer files can also be linked to a specific appointment.
With this feature, users can look up anything from contact information, previous services or products purchased, notes, and gift certificates.
No-shows are reduced with Vagaro’s notifications since automated email reminders are sent to clients for their upcoming appointments. With the solution’s texting feature, clients can receive reminders, confirmations, and appointment-related information via SMS. Clients can opt-in or out of text messages.
Businesses can create and send professional-looking invoices via email or text so clients can pay anywhere, anytime. Automatic reminders can also be sent for overdue invoices.
(Last updated on 06/10/2021 by Liz Laurente-Ticong)