Product Quick Facts
For over 12 years, Telesphere has worked from its base in Phoenix, Arizona to provide cloud-based unified communications solutions to businesses all over the globe. It provides the complete package: hardware, software, network and support. Telesphere’s system provides not only voice communication, but also video communication and other services. Its MPLS network is one of the largest in the United States, and Telesphere offers individual plans based on industry area, business size and overall business needs. Network security is based on both firewalls and special proprietary monitoring tools. Telesphere’s unified communications solutions are especially geared toward customer service; the average customer has an eight-year relationship with the company.
Telesphere offers several different product lines and hosted VoIP solutions. The firm can quite literally build your communications network from the ground up, or work with your existing hardware. It can provide a total communications solution, or add features to your current systems. In terms of product category, customers can choose among cloud unified communications solutions, an MPLS network, call center support, VoIP solutions or mobile integration. Telesphere’s customers are clustered in the legal, educational, medical and dental fields, because these industries tend to have the most need for connecting multiple employees at multiple locations in real time. Available advanced features include the innovative Speak2Dial feature. A variation of the audio instant-messaging concept, your employees have one-touch access to each other and to their own voicemail. Speak2Dial also combines other voice commands with an internal search engine, so your workers can connect to the “operator” or to “technical support.”
(Last updated on 03/21/2016 by Jonathan Ward)