TAM RetailProduct Overview
TAM Retail product overview
The Assistant Manager (TAM), or TAM Retail, provides integrated retail management software solutions to specialty retailers and franchises. It delivers capabilities for point of sale, inventory management, accounting, e-commerce, customer relationship management, admission tickets, and membership management.
TAM Retail is for businesses of all sizes, from small independent shops to large, multiple-store retail enterprises. It is suitable for various fields, from non-profit venues, such as museums, to performing arts venues to quick-service food and retail environments. The retail management solution is flexible and scalable, allowing it to grow along with the organization.
With its modular configuration, TAM Retail is customizable to the company’s specific needs and budget. Organizations can get additional options, users, and locations at any time. The software supports a touch screen interface, mobile cash register assistance for off-site sales or temporary exhibits, secure debit, credit, and gift card transactions, and full barcoding capabilities.
Pros of TAM Retail
- It gives managers a 360-degree view of all of the enterprise’s activity, eliminating each business unit’s reporting efforts from fragmented data stores, manual worksheets, and graphs.
- Businesses can construct and oversee an e-commerce website without coding or IT assistance, reducing programming costs.
Cons of TAM Retail
- Some users experience the support system and interface malfunctioning while using credit card terminals.
Breakdown of core features
TAM Retail brings accurate embedded reporting for finance. Users can report detailed operating results by unlimited views, including associate, department, category, register, location, region, and district. They can also get a consolidated view of the entire operation and filter, group, and sort any reports as desired. In addition, the solution offers interactive dashboards and text and email alerts.
Point of sale (POS)
Retailers can increase transaction speed with the software’s minimal touch approach. Its Advanced Barcode Support enables users to ring items by scanning any barcode format. Users can also cross-reference an unlimited number of unique barcode numbers for any item.
The platform has an advanced training mode that allows associates and volunteers to learn the cash register by hands-on operation. Moreover, TAM Retail interfaces with numerous devices, including scales, change dispensers, ticket printers, and card printers.
Customer relationship management (CRM)
The software empowers businesses to observe patrons’ interactions with all areas of the organization with its CRM features. Users can recognize each time a customer visits, makes purchases, connects with colleagues, attends events, or contributes. The system automatically records customer information and historical activity, regardless of the business unit, in a single data store. TAM Retail CRM reduces repetitive tasks, manages to-do lists, and communicates with patrons promptly and professionally.
Integrated payment processing
TAM Retail saves detailed payment data, such as card tendered, payment amount, token, and authorization. It provides more than one middleware or gateway, enabling businesses to pick the processor that fits the organization’s needs. It also meets the Payment Card Industry processing requirements.
Furthermore, the software supports Apple and Android NFC payment processing, all major credit cards, and EBT/Debit cards with PIN validation.
(Last updated on 03/04/2022 by Liz Laurente-Ticong)