Spoke by Unboxed TechnologyProduct Overview
Spoke product overview
Spoke by Unboxed Technology is a learning technology platform that empowers learners to turn practiced skills into mastered competencies. The platform enables coaches to track progress, give feedback, and fuel their team’s growth. Its learning experiences and technology embed continuous learning in the workplace.
Spoke fosters Skill Agility™ for employees, allowing learners to nimbly react to business challenges, uncover opportunities, and rise to new heights of success. It makes relevant, bite-sized training accessible and integrates existing training and custom content. Moreover, the solution makes continuous practice and adding new skills simple.
Built for engagement, Spoke elevates the learning experience by letting mobile workforces train and learn in the flow of their day.
Pros of Spoke
- It drives personal and team growth over time by identifying trends, areas of opportunity, and skill gaps.
- It enables users to configure, launch, and track all learning content – in any format – all in one place.
Cons of Spoke
- According to some users, Spoke’s UI isn’t intuitive. They found it hard to navigate the software.
Breakdown of core features
Social and collaborative learning
Spoke Community and News lets learners share their experiences and highlight upcoming events. If a learner has a question, they can search to find other employees who have already completed the course and ask for help. The Community enables fast feedback and just-in-time training. Its algorithm automatically curates trending content and critical conversations relevant to learners based on their team and permissions. Trending conversations move to the top of the feed. Learners can also filter their feed a few different ways, such as by “My Activity,” “Posts I Follow,” and “People I Follow.” Or, they can go directly to a topic they’re interested in.
Learners earn Spoke Coins as rewards for completing courses. They can also unlock badges to recognize achievements and milestones. Furthermore, users get coins from others if they post helpful comments in discussion forums as a form of feedback and peer recognition.
With Spoke, learners can rely on a continuous loop of feedback to drive their skill-building. With data and measurements accessible, training managers can keep the team focused, motivated, and moving forward Coaching through Spoke streamlines giving feedback, encouraging practice, and following progress—making managers better and driving better coaching experiences.
This feature lets trainers provide AI-driven feedback and practice opportunities to measure progress over time. Managers and employees can collaborate and create a shared accountability plan based on each employee’s area of opportunity. Plus, with a continuous feedback loop, the manager and the employee are on the same page, working toward skill growth and development.
Training teams can build, configure, and assign a quiz or poll within the software. Spoke assessment builder saves time creating assessments and lets managers track their team’s progress. The software eliminates the need for an external authoring tool, and users don’t have to worry about uploading a SCORM file—they can do it all right within the app. As soon as they complete an assessment, learners see immediate results and are able to identify improvement opportunities.
(Last updated on 06/10/2022 by Liz Laurente-Ticong)