Product Quick Facts
Softeon’s warehouse and supply chain management (SCM) software streamlines supply chain operations, resulting in improved order fulfillment and better customer service. It is completely web-native, which improves the user experience and reduces support calls. The software is built to accommodate a growing business and process high volumes of orders across complex operations easily. Some of the notable functions of this software include cross docking and deep functionality for lot/batch control, serial number capture and management, and expiration data management. Softeon’s modular approach to design allows users to integrate other WMS solutions into this software.
Several companies have benefited from Softeon’s inventory and supply chain management software, including Sony DADC. The company needed to gain a competitive advantage in the entertainment supply chain management sector. Softeon’s suite of warehouse management software provided Sony DADC with the means to address these concerns. After implementation, the company saw dramatic results, including a steep reduction in the time it took to on-board new customers from 270 days to 90 days. A nearly perfect order fulfillment rate and customer satisfaction rate was achieved as well. ROI and TCO increased without affecting quality.
Softeon, Inc. has offices in Europe, Latin America and India, but it is headquartered in Reston, Virginia. Their global support infrastructure assists clients with supply chain issues 24/7. The company was founded in 1999 and is privately held.
(Last updated on 02/02/2022 by Cameron Council)