Product Quick Facts
Soffront Software Inc. began making its CRM platform in 1992. Since then, Soffront has grown into a software company that is used by corporations such as Siemens and Boeing. They attribute their long history in the field to their ability to improve their product with innovative new features – even winning awards in CRM software innovation and excellence.
The Soffront CRM’s contact management has several capabilities to give an in-depth profile for each lead or client. A client or lead profile can include all contact information, notes made by sales staff, and details on the relationship. Check the status of your sales efforts at any given moment with real-time analytics and reports. Share notes and documents with other team members. Soffront caters to both large corporations and small businesses, with a version of their CRM software that is optimized to each. The Enterprise CRM solution has all of the features as the standard and more. Some of the added features are quote and proposal generation, instant snapshots of sales KPI’s, email marketing services, and integration with Microsoft Office. Dedicated to its users, Soffront offers technical support 24 hours a day, 7 days a week.
Diefendorf Capital Planning Associates (DCPA) implemented the Soffront CRM solution to communicate information across departments and better automate their workflows. After using it, they found the CRM software increased their efficiency and productivity, even calling it the “central nervous system” of their business. DCPA was able to increase its revenue by 300% in just 3 years using the Soffront CRM software.
(Last updated on 05/05/2016 by Mary Houston Coker)