Product Quick Facts
About SmartField by MobileLogix
MobileLogix has been a leader in Field Service Automation Software for over 15 years. They provide service tracking software that enables field teams guaranteed performance improvement, having won multiple awards for their field service management software. SmartField by MobileLogix is a cloud based SaaS Field Manager Software solution that enables companies of all sizes a single field service solution.
On feature they offer is SmartField, their mobile Workforce Management App. Their business-to-business services enable operational efficiencies in field service organizations by providing visibility into work to be done and the resources to do it, and automating the allocation of work to the most suitable resource. TOA identifies where SLAs may not be met or high-priority jobs may not be done in time, allowing dispatch control to take remedial action, and enables coordination between different teams to bring work to successful completion. Their mobile application runs offline on smartphones, PDAs/handhelds, tablets and laptops (with no software to install), allowing field employees to interact with their allocated work. With proprietary reporting, partner analytics, or through feeds into existing BI/MI tools, managers can generate analytics on the performance of the field organization.
SmartField’s patented Field algorithm uses a process that mimics human selection with artificial intelligence. Through cloud computing, it can route 10,000 appointments in just over 1 minute. SmartField provides a platform for truly mobile, context-aware collaboration. It intelligently connects the office to the field and the field staff to each other in ways never before possible. When field techs confront an unfamiliar problem at a work-site, they can use SmartField’s mobile workforce management social-networking platform to draw upon the collective experience of their colleagues and get a solution – increasing the rate of first-time fixes. Or when techs need a particular piece of equipment to complete a job, they can instantly find the nearest colleague who has it – saving time-consuming phone calls and costly trips to back to headquarters.
Still not convinced MobileLogix is right for you? Use our Field Service Management Software product selection tool to browse additional solutions and get a custom recommendation. Have questions? Call, click, or email to get a free consultation from one of our unbiased Technology Advisors.
(Last updated on 10/12/2016 by Mary Houston Coker)