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Product Quick Facts
About ShoreTel
ShoreTel is an industry leader in providing unified communication solutions, IP phone systems, and cloud-based telephone systems. Headquartered in Sunnyvale, California with regional offices and partners in international locations, ShoreTel has a broad base of customers. Its products are simple to use, and ShoreTel is renowned for its customer service.
ShoreTel systems claim the lowest total cost of ownership (TCO) with a TCO guarantee. The system management is simple and can be integrated with Outlook and prominent CRMs. ShoreTel caters to organizations that want to provide exceptional sales and service and consider the
phone a vital tool. ShoreTel customers can chose to own and manage their systems in-house, or to use ShoreTel’s team for off-site management. The systems are designed with the flexibility to evolve and expand.
ShoreTel’s secure hosted VoIP, unified communications and contact center solutions is ShoreTel Sky. ShoreTel Sky’s cloud-based telephone system can meet the needs of a single office telephone system, or a system that supports multiple locations all across the country. These cloud-based telephone systems are excellent for businesses looking for secure, managed business communication results requiring little financial investment. Updates to the new system are ongoing and automatic, so there’s no need to allocate funds for software upgrades. From the move to
the cloud to 24-hour maintenance, the Cloud Division manages the entire customer experience and your old phone system and provider are entirely replaced. ShoreTel does not rely on third parties to develop and maintain its technology, and has its own hosted platform in the cloud, allowing expeditious improvements based on customer input.
Have questions about ShoreTel? Want to find out more about VoIP providers? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements.
(Last updated on 02/02/2022 by Jonathan Ward)