Revel Systems product overview

Revel Systems is a cloud-native business management platform and point of sale (POS) solution that streamlines operations and accelerates the business. It empowers restaurants and retailers to deliver a better customer experience, diversify revenue streams, and scale their businesses with ease.

Revel Systems transforms the way of doing business by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. It provides capabilities for enterprise management, product management, customer loyalty, and cash management.

The platform is suitable for small merchants and global enterprises looking to modernize and future-proof their operations. Revel Systems is ideal for businesses wanting to implement a system that adds value through incremental revenue, cost reduction, and an improved experience for customers and employees.

Pros of Revel Systems

Revel Systems saves money and reduces waste by providing detailed analytics on the workforce, inventory, and peak business hours.
Businesses can manage one or multiple locations anytime, anywhere, through Revel’s central management console.

Cons of Revel Systems

The software has a steep learning curve.

Breakdown of core features

POS loyalty programs

The platform gives users the ability to customize loyalty and rewards programs. Users can create engaging programs that increase sales and choose how customers can earn rewards points. The software offers various reward types: Visit, Purchase, and Item. Merchants can also reward loyal customers with exclusive offers and promotions. Users can take insights from the Management Console and Loyalty Program data to develop rewards.

Loyalty XT

Revel’s Loyalty XT is a toolkit to drive customer loyalty, reward customers, and build rich customer communication programs. Using data-backed insights, it enables hospitality and retail businesses to drive loyalty and increase customer spend through simple program registration, customer gifts, point-based systems, or punch cards to earn rewards.

Enterprise management

Companies can standardize operations across multiple locations and manage their business with Revel’s full suite of enterprise tools. Retailers can gain real-time insights and access detailed reports by location or across multiple locations on order history, sales, summary, product mix, and labor forecasting to better understand business performance.

Inventory management

Revel System’s inventory management lets users keep track of the inventory in real-time. Users will know what to restock and when—striking the balance for on-hand inventory. This feature minimizes waste and maximizes profits, ensuring the business has what it needs—but never more—to delight customers. Additionally, Revel has a StockTake App that allows for rapid stock counting on the store floor.

(Last updated on 06/07/2022 by Liz Laurente-Ticong)