Talk to an Advisor


Send an Email




Product Quick Facts

Industry Specialties
Architecture / Engineering / Construction, Banking / Accounting / Financial, Computer and Technology, Customer Service / Call Centers, Financial Services, Food and Beverage, Manufacturing, Transportation / Shipping
Works Best For
Any Sized Businesses

About OnContact CRM

OnContact CRM is a browser-based, customizable CRM solution. OnContact includes a mobile app and comprehensive sales, marketing management, marketing automation, customer service and contact center functionality. OnContact CRM offers Cloud or On-Premise solutions and gives companies the freedom to switch if business requirements or preferences change.

OnContact CRM includes unlimited phone, email and chat support in both on-premise and hosted software plans. Also available is access to free online training. OnContact is intuitive and flexibly adapts to users. 

From email marketing and automating workflows, to processing leads and tracking website visitors, OnContact Marketing Automation guides team members through day-to-day actions like scheduling appointments, writing proposals, sending emails and generating quotes. It also supports sales staff throughout the entire sales cycle, from lead generation to cultivating prospects and upselling existing customers. OnContact sales automation tools provide a detailed history of marketing, sales, and service efforts. Dashboards and reports deliver a comprehensive view of data, opportunities, and forecasts.

OnContact CRM enables teams to review forecasts in real time with reports, dashboards, and lists, generate quotes, and maintain a quote history for each opportunity. OnContact manages everything from simple to complex opportunities using lead, source, and opportunity management features.

OnContact CRM allows businesses to develop and manage integrated marketing campaigns and analyze their effectiveness. The Campaign Management application enables control over campaigns with built-in features for creating tasks, budgets, lead sources and more. OnContact automatically gathers and tracks the results of each marketing campaign, and allows businesses to monitor results in real time by viewing the built-in summary for each campaign. The dashboards allow teams to visualize and analyze campaign data.

Not sure OnContact CRM is right for your business? Use our CRM Product Selection Tool to compare other CRM solutions. Have questions? Call or email one of our unbiased Technology Advisers for a free consultation.


Alternatives to OnContact CRM

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 Freshsales

Visit website

Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.

Learn more about Freshsales

2 Zendesk Sell

Visit website

Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

Learn more about Zendesk Sell

3 Kintone

Visit website

Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.

Learn more about Kintone

(Last updated on by )

Compare OnContact CRM to other CRM solutions