Mindbody product overview

Mindbody is a scheduling point of sale system designed to boost gym or wellness businesses by streamlining daily tasks and increasing efficiency. It can be used as a part of a business management suite highly specialized for salon, spa, gym, and wellness establishments.

The software ensures the coordination of business activities by improving customer communication and providing a better-organized service. Mindbody has features for booking classes and appointments, such as a customer portal that allows clients to book classes via the Mindbody mobile app.

This solution also provides POS hardware to power businesses that can be used with the Mindbody software. It offers hardware to take credit cards, scan retail or key tags, and print receipts. Mindbody enables businesses to keep track of each employees’ schedule and plan days accordingly.

Pros of Mindbody

Businesses save time and effort with the platform’s automated scheduling feature.
Mindbody offers training sessions and documentation in addition to its online knowledge base.
The software has an out of the box feature for processing various payment methods as well as tips.

Cons of Mindbody

According to some users, while the software is customizable, its customization can be expensive.

Breakdown of core features

Recurring billing

Businesses can set up recurring billing so that customers are charged for their chosen package automatically. The system also facilitates recurring payments to allow for faster processing of customer payments. Users can decide how often payments recur across the price ranges and membership options created for the business.

Equipment and accessories

Mindbody offers point of sale equipment and accessories, including cash drawers, receipt printers, and card readers. A smartphone or tablet-compatible card reader is available for use with Mindbody Express if the user wants to take payments using their mobile device. The mobile reader works with Android and Apple devices.

Payments

The platform’s payments system lets businesses sell retail products and services. Mindbody also sells POS hardware for in-person transactions. The software has native capability to process cash, checks, credit cards, gift cards, and coupons.

Reminders

Mindbody packages include an automated email/text reminder system containing details of upcoming appointments or lessons to remind clients of their scheduled session with the business.

(Last updated on 06/18/2021 by Liz Laurente-Ticong)