Mercury OneProduct Overview
Mercury One product overview
Mercury One is a Medical Practice Management solution that allows easy access to fundamentals of Revenue Cycle Management. Mercury One is a stepping stone from intermediate billing to advanced billing. Mercury One is offered exclusively on the cloud, with the highest level of security and allows users to access data anywhere 24/7.
Pros of Mercury One
- Fully Customizable
- Complete Billing System
- Automated Processes
Cons of Mercury One
- High learning curve due to the many functions available
- Customization requires support
- Needs better structured and planned implementation
Breakdown of core features
PAYMENT MANAGEMENT
- Strict accounting controls with batch edit and posting management
- Apply payments, adjustments to specific services and direct any excess amount to unapplied – which is tracked in the LIP
- Account status codes from insurance ERA or manual EOB
- Balance to check amounts in the ERA and reconcile in the batch prior to posting
- Look for payments that create a credit balance and start the refund management process
- Mercury One assigns contract payment and adjustment codes based on the insurance company or payer
- Find recoupments and start the process, these show up in the check balance reconciliation process
- ERA response file (ANSI 835) automatically applies payments, credits, adjustments to patient account with edits, audits and timers.
- View/ print prioritized Working List for collectors’ tool. Denials are prioritized.
- Status/eligibility via website
- Plan control, number of visits, amount caps
- Review pay history from patient account, correct LIP from patient account (supervisor role access)
- Use up to 37,000 fee schedules to monitor contract compliance by financial type, provider, or facility
- Activate modifiers at charge input, track price changes
PATIENT RECORD MANAGEMENT
- Multi-level patient record: Demographic, Account Type, Coverage. Open new account for separate injuries but same demographic record
- Attach images/PDF to patient record, e.g., letters received, internal documents, insurance required forms
- Contact History with date, timestamp, input clerk initials , create letters or memo notes
- Track patient referral source with velocity
- Systematically print letters by system configured relational demand processing
CLAIMS PROCESSING
- Part A and Part B claims, 1500, UB04 and 837. Part A can be departmental or service line based.
- Auto scripting by insurance type, financial type and more
- HIPPA compliant electronic claims, ANSI 837 formats direct to insurance companies or to clearing-house
- Demand claims and/or statements from patient account inquiry as part of RCM
(Last updated on 02/02/2022 by Pam Van Loon)
Quick Facts
Screenshots




