LiveAgent is a helpdesk software that aims to assist small businesses get closer with their customers. It offers 170+ features, including ticketing, automation, SLAs, live chat, phone, Facebook & Twitter integration, customer portal and more. LiveAgent is used in 57 countries by 15,000 businesses across the globe including Forbes, Yamaha, Huawei and Hallmark. Since 2011, it has served over 150M end users worldwide.
LiveAgent is built by customer service professionals for customer service professionals. Every incoming form of communication is transformed into Tickets for better management. The live chat feature adds to better customer convenience by providing answers in real time by real humans. Providing support 24/7 with Customer Portal is easy and helpful.
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