Intelligent content management and business process automation platform
our rating 4.5 out of 5 Stars

LaserficheProduct Overview

  1. About Laserfiche
  2. Pros of Laserfiche
  3. Cons of Laserfiche
  4. Breakdown of core features

Laserfiche product overview

Laserfiche provides intelligent content management and business process automation. Through workflows, electronic forms, document management, and analytics, the platform eliminates manual processes and automates repetitive tasks. As a result, it accelerates how business gets done.

Laserfiche is innovating with cloud, machine learning, and AI to enable organizations to transform into digital businesses. Customers in every industry—including government, education, financial services, and manufacturing—use the software to boost productivity, scale their business, and deliver digital-first customer experiences.

The platform empowers organizations to accelerate transformation, simplify complexity, and stay prepared for the future. Laserfiche brings features for content capture, document and records management, process automation, and integration solutions.

Pros of Laserfiche

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  • Organizations can automate vendor onboarding, accounts receivable, and contract management with the software’s automation tools to optimize inefficient processes and focus more time on value-added work.
  • Users can minimize manual scanning and indexing with capture tools to import and categorize a high volume of documents at scale.

Cons of Laserfiche

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  • The platform has a steep learning curve.
  • It offers limited integrations.

Breakdown of core features

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Intelligent content capture

Laserfiche allows businesses to work smarter and more effectively with intelligent capture tools that create a central, searchable place for all the organization’s content. These capture tools process high volumes of content, extract data, and automatically organize files, letting users unlock valuable information buried in documents. Users can also recognize and obtain data from files to populate line-of-business applications and drive business processes forward. Companies can modernize how they capture customer information with a convenient, digital-first approach.

Process automation

Organizations can speed up return on investment by leveraging pre-built industry and department-specific solution templates. Laserfiche streamlines better information of strategic decisions and identification of areas for improvement with preconfigured analytics reports and custom reporting tools. Users can get information to stakeholders when they need it and gather approvals quickly as part of an automated process. Additionally, businesses can empower stakeholders across the company to improve department-level processes with citizen-developer automation tools that don’t require code.

Document and records management

Laserfiche promotes simple access to information inside and outside the business while maintaining content compliance at all stages, from initial capture to final archival. With document and records management tools, companies can properly centralize and secure files while offering the convenience for teams to collaborate and find what they need fast. Organizations can maintain a source of truth by organizing and managing content in one intuitive platform, where employees can find files, keep track of versions, collaborate, and share content links.

(Last updated on 04/07/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Any Sized Businesses





  • Document Management
  • Process Automation
  • Content Capture
  • Electronic Forms
  • Compliance
  • Administration
  • Security
  • Cloud Platform Reliability


  • Microsoft 365
  • OneDrive
  • Google Drive
  • Salesforce
  • Dynamics 365
  • Redtail
  • DocuSign
  • Adobe Sign
  • OneSpan
  • Esri ArcGIS

Pricing Model

  • Starter
  • Professional
  • Business


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