Product Quick Facts
KarmaCRM is a small, privately held company headquartered in Ann Arbor, Michigan that aims to design be a simple and easy-to-use CRM solutions. In the company’s own words, Karma’s solution is an attempt at providing a “powerful backend system behind a clean, simple, and usable interface.”
Features offered by Karma include sales automation functionality, automatic social profile look-up for any contact, team collaboration tools, integration with software such as wufoo, formstack, and Google Apps, and even a service that keeps track of all your customers’ birthdays. Users can see any given contacts’ communications, files, tasks, and events from one view on the central dashboard. The service is split into 5 different tiers of pricing: Basic, Individual, Professional, Enterprise, and Premier. Each plan caps the amount of users and contacts at a different quantity offers a 30 day free trial. The service is month-to-month and does not require a long-term commitment. As a jumping off point, Karma also offers a free plan that includes 2 users, up to 300 contacts, 300 companies, and 10 deals.
When Patricia Schneider Associates decided that Salesforce’s solution was too gaudy and cumbersome for what they needed, they decided to give Karma a try. In her case study, Patricia is very specific about Karma’s customer support capabilities, “Quite frankly”, said Schneider, “the customer support blew us away. We’ve done a lot of work in the tech sector, and we were truly blown away by how supportive, responsive, understanding, and quick the support was”. Among other key features, Patricia noted the integration with Google apps to be particularly helpful, as well as the intuitiveness of Karma as a whole.
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Alternatives to KarmaCRM
Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.
Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.
Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.
(Last updated on 03/07/2022 by Mary Houston Coker)