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Product Quick Facts

Industry Specialties
All Industries
Works Best For
Any Sized Businesses

About InStream

InStream, a cloud-based customer relationship management solution, positions itself as “the” relationship management alternative for customer-focused organizations. 

InStream supports businesses of all sizes  — from SMB to multinational enterprises  — in their consumer information collection, communications management, and relationship-building efforts. Unlike sales or pipeline-focused systems that forgo true relationship-building and management,  InStream strikes a delicate balance. Focused equally on the deal and all other forms of business communication, InStream gives your team the power to monitor and react to customers’ problems or praise. 

One of InStream’s more innovative capabilities is the automatic “streaming” of users’ actions into the CRM record. Monitoring all communication channels and user actions, InStream helps suggest the next step and message, helping to reduce time involved with each interaction. 

We recommend InStream to any business looking for a truly customer-focused CRM solution, but especially those firms wanting to monitor all communications channels within a single, customer-centric interface.

Have questions about InStream? Want to find out more about CRM software in general? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements. 

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Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

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