Product Quick Facts
InStream, a cloud-based customer relationship management solution, positions itself as “the” relationship management alternative for customer-focused organizations.
InStream supports businesses of all sizes — from SMB to multinational enterprises — in their consumer information collection, communications management, and relationship-building efforts. Unlike sales or pipeline-focused systems that forgo true relationship-building and management, InStream strikes a delicate balance. Focused equally on the deal and all other forms of business communication, InStream gives your team the power to monitor and react to customers’ problems or praise.
One of InStream’s more innovative capabilities is the automatic “streaming” of users’ actions into the CRM record. Monitoring all communication channels and user actions, InStream helps suggest the next step and message, helping to reduce time involved with each interaction.
We recommend InStream to any business looking for a truly customer-focused CRM solution, but especially those firms wanting to monitor all communications channels within a single, customer-centric interface.
Have questions about InStream? Want to find out more about CRM software in general? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements.
Alternatives to InStream
Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.
Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.
Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.
(Last updated on 03/07/2022 by Mary Houston Coker)