Since 2000 Inforgen has been providing hosted field service management software solutions, products that in recent years have also become cloud software solutions. Having worked with over 300 clients in the service business software industry, Inforgen has garnered much attention as a provider of service management software. Inforgen has three primary goals: provide market-leading software for the service industry, cloud-based solutions in a single system, and the flexibility of customization.
Inforgen Service Management Software features a “dot com” module that is designed to provide you with a fully-functional e-commerce website. This software makes order fulfillment easy by allowing users to review current or pending orders with drill-down features and reporting. Features to facilitate the pick and pack process for warehouse staff are also available. Users can view task management, job management, workflow management, and fleet management activities separately. There’s a payments tool for viewing, tracking, and filtering outstanding payments too. The tool is capable of building several types of reports such as analytical, sales, customer payment, stock, purchase, and supplier payment reports. There’s a finance module for creating your own credit notes, and the CRM module enables you to take care of your most important business asset—your customer. With promotional, email marketing campaign, and gift voucher program modules, Inforgen leaves no stone unturned.
(Last updated on 05/05/2016 by Mary Houston Coker)