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Product Quick Facts

Industry Specialties
All Industries
Works Best For
Mid Sized Businesses, Small Sized Businesses

About Highrise

Highrise was originally created in 2007 as one of the first cloud-based CRMs. When Basecamp (formerly 37signals) refocused in 2014, Highrise spun off as a separate company and team to give focused attention to the popular tool.

Since then, Highrise has released a steady stream of updates and improvements, including core features like the ‘Good Morning’ Group Inbox, and ‘Broadcast’ bulk email service. 

According to the company, “Highrise is the just-right, more thoughtful way to keep track of the people, conversations, and tasks that are the lifeline of your business.” Put another way: your address book doesn’t do enough, and other CRMs can try to do too much. Highrise helps you stay connected with an intuitive tool that helps keep track of who said what to whom, and what needs to happen next.

Key Highrise features:

  • Share an address book, important emails, documents, and other files with your team
  • Control who sees what with easy access control and privacy settings
  • Organize customer inquiries with the ‘Good Morning’ Group Inbox
  • Track your tasks & set reminders so you never let a deal fall through the cracks again
  • Send bulk emails with Broadcast to keep your leads and customers up-to-date
  • Stay in touch on the go with the Highrise mobile apps

We recommend Highrise to any small or medium-sized firm looking for a better solution for their CRM efforts, but especially those organizations already using Basecamp. 

Have questions about Highrise CRM? Want to find our more about customer relationship management software in general? Call, click, or email to speak with one of our unbiased Technology Advisors for a no-cost, no-obligation consultation on your unique requirements. 

Alternatives to Highrise

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 Kintone

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Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.

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2 Freshsales

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Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.

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3 Zendesk Sell

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

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