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Product Quick Facts

Works Best For
Enterprise Businesses, Mid Sized Businesses

About Group-Office

An enterprise customer relationship management (CRM) software built for collaboration, Group-Office works best for large organizations . Group-Office comes in two versions: a free, open-source Community version and a Professional version with more features.

The Community version of Group-Office performs basic CRM functions such as syncing e-mail, calendars, and address books with specific contacts. Designed for collaboration, this CRM’s file-sharing functionality allows users to locally edit documents that then automatically transfer to the shared CRM database. Group-Office also allows customers to produce unique templates for different document types. Group-Office’s Community iteration features additional tools for assigning tasks, adding notes to projects, and sending marketing emails to a list of clients. While at an additional cost, Group-Office Professional includes a greater range of features including help desk functions for managing customer support tickets and a projects feature for associating work hours, notes, contacts and other information with a specific project. Group-Office Professional also offers mobile access to Apple and Windows hardware and a document editing module for creating invoices. Additional add-ons exist outside of the Community and Professional versions of Group-Office, like a billing platform for managing expenses and sending and tracking orders and invoices.

Group-Office partnered with Greifswald University to develop a platform for user authentication across the organization’s departments. By personally working with Greifswald’s IT department, Group-Office configured a custom iteration of their software that allows Greifswald to use its LDAP directory to authenticate the university’s over 20000 users.

Alternatives to Group-Office

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

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2 Zendesk Sell

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3 Kintone

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Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.

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