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Product Quick Facts

Works Best For
Enterprise Businesses, Mid Sized Businesses

About FreeCRM

Formed in 2003, FreeCRM offers robust, cloud-based customer relationship management (CRM) services – one of which is indeed free – that are user-friendly and easily customizable to companies of all focuses and sizes. From marketing automation to generating sales forecasting reports, FreeCRM’s functionality covers a wide range of features for businesses.

FreeCRM’s basic package includes real-time dashboards that users can customize to display specific reports right from the home screen as well as a group calendar that employees can use to line up their upcoming schedules. A staple of any CRM, FreeCRM’s contact management functionality allows businesses to create customer profiles that segment contacts based on business type, job function and previous interaction history. To better guide leads through the sales funnel, FreeCRM’s deal tracking module provides users with an easy to use pipeline that highlights what accounts are at which stage. This feature extends beyond overseeing leads and lets users analyze the success of marketing campaigns and forecast future sales. In addition to sales analysis, this software platform lets businesses design and execute e-mail and print marketing campaigns directly from their CRM. FreeCRM’s robust marketing features integrate with businesses’ current POP mail accounts for tracking e-mail marketing metrics. Marketing automation takes the tedium out of manually executing every mass e-mail and survey creation captures crucial customer information.

Design & Marketing firm Pivotal Partners implemented FreeCRM in order to better manage its large number of clients. Utilizing FreeCRMs customizable dashboards, Pivotal Partners customized the home screen to display specific KPIs, like client responses to submitted work and how clients reacted to suggestions for using Pivotal Partners for more services. With account managers quickly and easily able to access data on customer behavior, Pivotal Partners acquired a deeper understanding of its clients and increased customer satisfaction.

Alternatives to FreeCRM

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 Kintone

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Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.

Learn more about Kintone

2 Freshsales

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Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.

Learn more about Freshsales

3 Zendesk Sell

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

Learn more about Zendesk Sell

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