Home CRM Endear Retail CRM

Endear Retail CRM

A cloud-based retail CRM
our rating 4.5 out of 5 Stars

Endear Retail CRMProduct Overview

  1. About Endear Retail CRM
  2. Pros of Endear Retail CRM
  3. Cons of Endear Retail CRM
  4. Breakdown of core features

Endear Retail CRM product overview

Endear’s CRM system empowers retail teams to drive sales over remote channels like email and text when face-to-face selling is slow or unavailable. The retail platform allows sales teams to keep in touch with customers over the channels they prefer and encourage them to purchase however they’d like. Endear takes care of tracking how outreach converts into sales in-store or online.

Endear’s platform comes equipped with a unified customer CRM, full messaging suite, a unique lookbook builder for sharing curated product recommendations with customers, and omnichannel tracking and analytics module. Endear integrates with Shopify with one click and also offers out-of-the-box integrations with Teamwork Commerce and Heartland Retail.

Pros of Endear Retail CRM

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  • Access all data: Our cloud-based CRM puts all customer data, order history, and products in your sales team’s hands in real time so they can scale their outreach.
  • Evaluate each performance: Our messaging platform also keeps all outreach organized by user so that you’re able to measure performance while ensuring that your sales teams have everything they need to do their jobs.

Cons of Endear Retail CRM

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  • Integration: Endear does not currently integrate with any email service providers or customer service platforms.

Breakdown of core features

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Customer segmentation

Endear Retail CRM lets you create target audiences based on customer lifetime spend, geographic location, preferred channel, or order history.

Omnichannel attribution

View a breakdown of each message’s performance based on open rate, click rate, response rate, and conversion rate. Find out exactly how many dollars each conversation has generated for your business.

Lookbook builder

Endear provides the tool to let you quickly assemble a webpage of relevant products for one or more customers. Add comments on each product to make the lookbook more personalized.

Alternatives to Endear Retail CRM

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 HoneyBook

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HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects, and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. It's like your own personal assistant. Small business owners and freelancers have used HoneyBook to increase their bookings and save time.

Learn more about HoneyBook

2 Really Simple Systems CRM

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Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Learn more about Really Simple Systems CRM

3 Maximizer

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Maximizer is a CRM designed for sales teams to manage opportunities, automate tasks and close more business. Try our platform free for 30 days.

Learn more about Maximizer

(Last updated on 03/07/2022 by Abby Dykes)

Quick Facts

  • Industry Specialties
    eCommerce, Retail and Wholesale
  • Pricing
  • Works Best For
    Mid Sized Businesses





  • Unified client CRM
  • Powerful segmentation and targeting
  • One-to-one and bulk message capability
  • Email and SMS outreach options
  • Lookbook builder
  • Omnichannel attribution
  • Sales associate performance tracking


  • Shopify
  • Teamwork Commerce
  • Heartland Retail

Pricing Model

  • Starter
  • Growth
  • Professional
  • Enterprise


  • English