Dusk IOP product overview

Dusk IOP is a configurable workforce productivity software that empowers organizations to manage resources on jobs, projects, and tasks as one. It connects to existing systems and removes data silos.

Dusk IOP allows users to see all work in real-time and where conflicts will be. It provides dynamic dashboards and customer portals. Users can design forms to meet precise customer requirements and tailor workflow automation to take action on tasks. With this platform, teams can scale from single jobs to high-volume recurring jobs. It also offers timesheeting and payroll export out-of-the-box.

Pros of Dusk IOP

Dusk IOP fits around data with a unique design that users control, not the other way around.
The software’s Configurable Workflow Automation feature lets organizations take action on jobs and requests to remove manual processes and reliance on resources.

Cons of Dusk IOP

Setting up the software requires effort. The Dusk IOP team offers this service through the onboarding pack. They ensure gaining the most value from the platform at the outset.
The platform has various capabilities and can service most needs in the industry. However, finding this through a free self-guided trial can sometimes be hard.

Breakdown of core features

Task planning and scheduling

With Dusk IOP, users can create their tasks, schedule resources or crews with drag ‘n’ drop dispatch, and reassign work at the click of a button. Admins can view the progress of all tasks in real-time through multiple views from Gantt charts, calendars, and map views. In addition, field supervisors can prioritize tasks, set up constraints, and track completion statuses through colored indicators.

Custom form builder

Dusk IOP administrators can design forms that match different customer requirements using the drag-and-drop form builder. The software also facilitates the creation of custom forms for field data collection and inspection.

Time and attendance

The software has a built-in timesheet functionality that enables users to see where resources are spending time. It also ensures the accurate invoicing of customers according to project requirements. With this feature, users can perform resource forecasting, record expenses, and track the time spent as a manager of resources.

Dashboards

Dusk IOP comes with dashboards that allow stakeholders to visualize profitability, SLAs, work statuses. Users can also schedule reports for staff or customers through the dashboards feature.

(Last updated on 02/02/2022 by Liz Laurente-Ticong)