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Product Quick Facts

Industry Specialties
Works Best For
Enterprise Businesses, Mid Sized Businesses

About Diamond Relations

Diamond Relations is a customer relationship management (CRM) software solution that is specifically calibrated to the jewelry business.  This helps jewelry stores keep track of customer relations, without providing unnecessary functions unhelpful to most jewelry salespeople or functions that will confuse managers.

Diamond Relations is entirely cloud-based, so it is easy for sales representatives and managers alike to access information anytime from any where. It offers customizable features for the needs of different jewelry businesses. Diamond Relations displays the pipeline by sale stage so managers can keep salespeople accountable and see where their staff members are working. It also helps organize contacts and send out reminders for anniversaries, birthdays, and holidays. Diamond Relations is interested in helping jewelers make the most out of the system; for the first month, there are weekly reports sent out to show both managers and salespeople progress that’s been made. There is also extensive webinar training that is provided with the purchase of Diamond Relations.

Diamond Relations has helped many jewelers close long-term sales. One customer reported that a gentleman had come into buy a bridal set, but quickly lost interest. Diamond Relations reminded her that the gentleman was to be married at a certain date. As a result of this notification, she was able to follow up with him prior to his marriage, and make a sale.

Alternatives to Diamond Relations

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 Kintone

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Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.

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2 Freshsales

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Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.

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3 Zendesk Sell

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

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