Product Quick Facts
Dialer360 is an auto-dialer for call centers. It offers voice recordings with clear accents that are understandable to customers. Auto-dial campaigns can be started with interactive voice responses (IVR), and live calls can then be transferred to agents.
Dialer360 allows agents to transfer live calls from one department to another as needed. It offers hosted PBX, CRM, voice broadcasting, predictive dialing, agent status board, web phone, internet chat, music on hold, local caller ID, call back scheduling, PCI compliance, recording, and a native Android app.
Not sure Dialer360 is right for your business? Use our call center Product Selection Tool to compare more options. Have questions? Call or email one of our unbiased Technology Advisors for a free consultation.
(Last updated on 03/03/2017 by Jonathan Darcy)